19.10.2018

I was really excited to try my new Vax Platinum Power Max Carpet Cleaner. The suction and scrubbing action worked a treat and my carpet came up like new, I was very impressed. So much so, that I took it to a friends house and cleaned her very heavily soiled lounge carpet for her (it was over 15 years old and very grubby) She was very pleased also as she was selling her house and considering replacing the carpet, but it came up clean enough to leave. I then used the machine on my kitchen floor vinyl which has been down about 10 years. I was surprised at how dirty it was and despite regular steam cleaning, the Vax made a very noticable difference. Good Points Clear instuctions (any doubt watch Utube video)Ease of filling and adding shampoo. Ease of emptying dirty water Using the machine to clean (like a large vacuum cleaner) Easy controls for dispensing cleaning fluid and switching from the wash to rinse etc.Other Points: I didn't realize until cleaning the vinyl floor that when the dirty water tank was half full, the suction stopped so the carpet got wetter. Please amend your instructions Vax to point out that the dirty water tank should be emptied when you fill up the clean tank.My carpet wasn't dry in 1 hour but did dry overnight. The same with my friend's carpet. The vinyl floor dried very quickly.Cleaning the machine! I have seen bad reports about this, so expected a challenge. The tanks were very simple just rinse and they are done. The front nozzle and the spin scrub brushes were also easy there is a Vax video to show you how to clean these, but I didn't use my kitchen sink for the dirty water as shown in the video, I took them outside and used the hose and emptied the water into an outside sink! If you see the dirt that comes off, I think you may feel the same.Now for the brush bar! This is the hardest part as if your carpets are anything like mine, despite a thorough vacuuming first, this powerful machine still picked up fluff and dirt which accumulated in the bristles. As a dog owner, this wasn't difficult, just use your dog's wire grooming brush and brush the bristles to remove it. The worst area for gathering fluff was the clear plastic area behind the nozzle (above the brush bar) This was coated in wet yukky fluff and dirt and short of removing the brush bar I couldn't see how to get it out. Then I hit on an idea. Take an old dishcloth or similar cloth and cut into 3" - 4" strips. Then poke a strip up behind a section of brush bar and turn the brush bar so that it takes the cloth. Once it gets around to the dirty area, you can then reverse it back. It takes a few times to clean it this way, but trust me, it's far easier than removing screws and trying to get the brush bar out. I know, I tried! One other point to consider. The Carpet Cleaner is a large machine and will probably be too heavy for anyone who is slight or frail. Having said that, I am a 66-year-old female and coped fine with it, but my 75-year-old friend could not. It's 9.6kg, plus the weight of a tank of water.Would I recommend the Vax Carpet Cleaner to a friend? Absolutely! Despite the difficulty cleaning behind the brush bar, I think it is a small price to pay for a first class cleaning job on all my carpets and kitchen vinyl and intend using it every 6 months. Being a dog owner it is worth it's weigh in gold.

24.5.2019

So after going through many reviews from other buyers, somewhich appeared to be negative, and others that were positive and having looked at many others carpet cleaners I decided on VAX Platinum. I have cream Berber wool carpets in the bedrooms and a cream carpet in the Lounge come dining room.I had gotten so many marks in the bedroom carpet from make up that it was decided I NEEDED to clean it.The Package arrived very securely. The box is SO huge but everything that it contained was well packaged and each item was held fast .Together with the VAX Platinum Carpet cleaner I also received a Steam cleaner which buying it separately woukd have been extra £69.99.Anyway to the VAX....it came with a canvas style bag with a stud fastening and a hook that allowed Me to hang it when not on use with the hose and other little items; which is AWESOME. All I had to do was tw8st the Handle of the VAX until it clicked securely into place. The two containers.. one for ckean water and solution and dirty water were eady to click into place.I used it down stairs on the Lounge where it was quite clean except for where I place my feet whilst sitting. Following the instructions of using 40ml f solution and water ; the deep cleansing mode was perfect .... it lifted the dirt and even "raised" the flatness of the carpet. Easy to empty the dirty water and he orher one was SO eady to fill with ckean water /to top it up and add the solution.The VAX is heavy to carry upstairs but the effort is worthwhile when it took off the years of makeup and grime. The carpets look amazingly new and I cannot say it enough but THIS WAS THE BEST CARPET CLEANER that I have invested in... let's put it this way that a professional cleaner who "allegedly " cleaned those carpets would be shamed if he saw what a VAX can do.The drying process in the Lounge took just under an hour but the upstairs carpets took 2 days simply because I had cleaned it SO deeply twice but it's worth it. It cones with a 9 meter plugged cable so that was comfortable to move around the house. I have not used the hand held parts as yet but they look sturdy and each one has its on place in the bag or held firm and tight at the front top of the Handle.The push buttons for reclining the Handle and switch ON and OFF are brilliant using feet to activate them. Also included are 3 bottles of cleaning solutions.... 2 cleaning solutions and one ore ckean solution which comes with a separate spray on nozzle too; but using the VAX hand held nozzle for pre clean solution is better as the area coveted is greater.(just wish I had a bigger bottle of cleaning solutions but I can always re order on Vax.co.uk.)I found taking the 7 round wheel brushes (they are all conjoined with one another to make ONE aligned brush.... off to ckean was easy as was the plastic connector. Using a knitting needle rather than scissors , MUCH better for safety, I was able to clean out debris such as stray hairs and fluff quite reasonably well.All in all ,although the VAX platinum carpet cleaner is heavy for a weakling .I would definitely recommend it as a powerful dirt lifting cleaning machine for carpets.It's not quiet but who cares as LONG as My carpets look l8ke brand new. It's heavy. But worth the price I oaid for it.I am VERY pleased and now I can save MONEY by doing it myself!

16.7.2020

I am very particular when it comes to purchasing anything. I read reviews for all makes of cleaners with Vax really sticking out for the amount of 5^ Feedback so purchased this. I needed it quickly so was delighted that I sent the order on a Sunday afternoon and the cleaner arrived the next day on a the Monday afternoon. It comes well packed in the box with the 4 litre platinum power solution packed in with it. (I now realise 4l will do for 100 cleans!)Machine comes well packed, instructions are clear to assemble and easy to do so, it is a solid product, well made and designed. So to dial back, what did I want this for?Having previously had dogs I wish I’d had it at that time,as it would be perfect to deal with pet accidents. My main reason for this purchase was due to my mum being 93 and not too steady when carrying or lifting things she has lots of spillages on her carpets, mostly liquids and sometimes food related. This had led to unsightly stains, some of these being on a light coloured carpet. I wanted something too which wouldn’t leave the carpets soaking wet and the reviews seemed to be positive too in this respect. So onto usage. Decided to try it out with a Quick Clean on my bathroom carpet.. the one and only negative I found with the machine is that the instructions don’t tell you how much solution it takes, this is on the solution container itself and is 40ml, however Vax don’t supply a 40ml measure, I had nothing that measured that amount so ended up weighing it out. The water has to be less than 40C going in, beware As hot tap water is more than this. I used a thermometer for food to check, but you could just guess from putting your hand in if it was skin temp or lower. All switches and controls are robust and you get a sense of durability with this machine (backed up by a 6 year warranty which was emailed after buying it.)I cleaned the bathroom using quick clean function and then put it on rinse mode and the carpet looked great and felt quite dry. The dirty water container was about 1/8 full of a dark straw coloured liquid. (It does tell you to check colour fastness etc, but I didn’t, don’t judge me!) So far so good, the bedroom carpet was next, an oatmeal coloured textured number, which didn’t look great, onto a deep clean setting this time, with my wife stealing the machine off of me. This left the carpet a bit wetter but it dried within a few hours. Then off to my mums, for one carpet which was badly stained ai used the pre-treatment solution, spraying it straight from the bottle as I hadn’t taken the pure treatment want with me. I then gave it a deep clean and the results were amazing. I have since washed my lounge and hall carpet on a deep clean setting. These are rooms I thought didn’t get much external foot traffic, however the attached photo shows different. They are quality wool carpets so afterwards smelt of wet wool and were wet to touch, with the heating on and doors and windows open they were dry within 4 hours. I can’t recommend this highly enough. I haven’t used the tool attachments yet but look forward to it! My one regret is that knowing how good and the quality of it ai didn’t pay the extra to get the bundle with the cordless vac too. Overall, 5 stars absolutely no question. The reviews were right!

30.7.2018

I bought this having not owned a Vax cleaner before. I have shampooed two rooms so far and both carpets have come up almost like new. My reason for only 4 stars rather than 5 is due to lack of meaningful instructions on how to use efficiently and a few small annoyances. I hope that my review will help others in getting more out of their machine.I was particularly impressed that it removed several types of make up and blood stains from a cream carpet. I had tried various methods by hand to no avail and was thinking I would have to replace the carpet. I also got stains out of a dressing table stool with the spin scrub hand tool that I had tried many other treatments on - amazing.My tip to get the carpets as dry as possible is to pass the machine over the carpet overall times (without pressing the trigger) both in forwards and backwards motion also across in different directons. You will see the water coming into the tank and it gets more dirt out too. There are a few points that could be improved by Vax. echo what others have said, the instruction manual is quite vague in places and there is very little to supplement on either the Vax website or U-Tube. Please Vax, add a video to help us first timers with this new machine. Perhaps use real customers as they have trialled it. Secondly, I wish the water and solution bin had a measure, so I could judge the amount of cleaning liquid to add. The instructions on the solution bottle say 40ml per litre of water. The first time I used the machine I put the whole lot of solution into the solution chamber at once, as it suggested that the machine would self-dose and any excess cleaning fluid could be tipped out at the end. However, the machine seemed to dispense all the liquid in one go, as I had way too many suds (a scary amount) and it look a lot to rinse it out - not good. Subsequently I have added a measured amount of solution (which I had to calculate as no measure on the water tank). It would also be good if the pre-treatment wand had a separate solution chamber, as you have to pre-treat everything in one go then tip the treatment out and replace with the shampoo to clean. I'd like to be able to do both simultaneously as I go. I have actually resorted to putting the pretreatment into a trigger bottle and using it that way neat. It worked well. Another slight annoyance is cleaning the brush bar as removing it is a faff. My best tip is to carefully use a small bendy bottle brush to get into the back of the brush bar without the need to remove it. Rotate the bar and the fluff comes out. This works well. I would also say from experience that wool carpets shed a very large amount of fibres the first time you clean them, so keep an eye on the brushes and unplug the machine and clear the fibres out after every few cleaning passes (don't leave to the end). This will help the machine to perform better. Rugs with long piles seem to shed a lot too. Try the quick wash facility first. Overall I love this machine and would recommend it.

26.5.2019

After I got tired of my old carpet washer which did not clean very well, left not only the carpets soaking wet but also the floor underneath and made more noise than a 747 engine, and unwilling to go back to carpet cleaning detergents that always gave me the feeling that in foam form they release more toxins into the air than burning the carpet would and in powder form made more of a mess than their cleaning power worth, I have made a long and extensive market research and decided to go for the Platinum Power Max. Although it's not a cheap one it's worth every penny and I do not regret the decision.I have several carpets in different sizes,most of which are quite new so while I'm determined to keep them in top condition it was harder to evaluate how effective the machine is (it should be added however that I was very surprised to see how dirty the water sucked after washing was), though I appreciated the suction power and ease of use very much in comparison to my old washer, not to mention it's even quieter than the older (the Vax is not quiet by any means - but definitely quieter, which compared to how much liquid is being sucked back is admirable). That being said, I decided to wash an old carpet that was in the living room until it's been replaced with a newer one, and found home on the balcony so that the cats can enjoy it. While the balcony has a water resistant shadow sail, it's useful to protect the balcony from normal rain but it doesn't take more than a bit of wind to get that carpet at least damp as well, which of course makes it get dirty faster, especially when walked over with shoes. On top of that it had a few nasty old stains including a sticky one that I have no idea what created it, but was there. A quick vacuum, and then it was the Platinum Power Max to show what it can do - and it did. I didn't even have to use the wand to tackle the major stains nor do any kind of pre-treatment; two rounds on "wash" and one on "rinse" were enough to get the carpet back to a condition I haven't seen it in since it was purchased. I was just amazed by the results which you can see on the picture (I only regret not taking a "before" picture to show the difference). Apart from that, I am very happy with the included Spinscrub and upholstery hand tools which I found to be more handy than expected, as well as the hard floor adapter - while not something that I would use for everyday cleaning, it's great to have for a deep clean once in a while. The entire machine is very well built and it's evident that a lot of thought went into it in order to make it not only effective but very user friendly: even disassembling it to save storage space is done in no more than 30 seconds, and cleaning it is also very simple. The included cleaning solution and pre-treatment solution are also a nice touch and are appreciated.If you consider buying a carpet washer, do not think twice and go for this one. You will not regret it.

12.3.2019

Firstly, I was delighted at the super fast despatch of my order (delivered within 24 hrs of placing the order). The cleaner is super easy to set up from the box with very clear written instructions to give you a simple step-by-step guide to get you started. The quality of build of this machine is apparent upon unpacking it from the box. What do I love about this cleaner? 1. Super simple to use, 2. Love the fact that there is a separate compartment for the clean water and the solution meaning that you never have to worry about wasting solution as any left over can be put straight back into the bottle nor do you need to faff around with wondering if you’ve made it too strong or too weak 3.

29.6.2018

Brought this last week. Service was amazing, ordered it at 2pm, arrived next day. Replacing a previous model. so after using it to do the entire hall way carpet up and down, here are my thoughts. Water pick up...not quite as good as the previous one, carpets stay damp for a few hours. Previous model seemed to suck up about 90% of the water, I'd say this one only does about 70%. That is going over twice and criss-crossing. However that isn't an issue for me so it's fine.Cleaning- yes it was very good, better then previous model in that it's got the roller at the front and the swirling brushes behind it. It seemed to beat a flattened carpet, well trodden and actually gave it a newer look.

23.10.2018

I usually hire out the Rug Doctor 2-3 times a year to use on our own and my son's carpets, so it made some sense to purchase this machine, if only for the convenience.Firstly believe the hype, this machine cleans excellently well, however there are several areas that need improving.Positives are: It cleans really well, drying time is quick, it's very manageable as in it's movements and I'd say it's much lighter than lugging the alternative around, carpets were left really clean and smelling fresh.Negatives are: This machine does not take the wet dust material away (make sure you use a good vacuum cleaner first, to be fair I didn't) which leaves them all over the carpet,

28.4.2020

So I've been toying with the idea of purchasing a carpet cleaner for a while and finally took the plunge last week and bought this one! I have a small child and two dogs so I am always conscious about keeping the floors clean whether that be mopping or vacuuming. I'd borrowed my friends carpet cleaner a couple of years back, an older model and was happy with the results, but my carpet at that time was less than a year, I'd mainly borrowed it for some upholstery but thought whilst I was at it the carpets had the once over too!There's some small assembly required when it arrives but the instructions are easily followed.

24.9.2019

I have recently bought the Vax Platinum carpet cleaner after seeing it advertised on TV and reading mostly good reviews. I have only ever washed carpets using carpet shampoos and doing it by hand; so I thought this would make it easier. The actual machine is ok when you are doing a long stretch in a big area of a room but with the machine been quite big & not very light it's a little tricky to manover around corners and alcoves in smaller areas. I did use the spin scrub tool for other small areas of the room which was not too bad but when it sprays the water, it shoots over the top of the spin scrub tool; so you have to go back over to shampoo it.As for it drying in 1 hour using the quick wash,

24.6.2019

I have purchased the platinum carpet cleaner after reading the reviews. I am not disappointed at all. It is very easy to put together. I was a bit dubious about the main handle being plastic, and in two parts, thought it would be flimsy, and would bend as you push n pull alot on the handle. I am wrong in thinking that, it is fine. Using the cleaner for the first time, I set everything up as per the instructions. Very easy to understand and clear instructions.Plugged in power on and off I went. Very easy to use, this cleaner and the cleaning brushes bring back the pile of the carpet up instantly. Such a pleasure to use, it's not cumbersome it glides across the carpet.

31.7.2019

Overall I’m pleased with the cleaning performance of the machine and it’s ease of use.As other reviews have mentioned you continually need to stop and refill the water and shampoo tanks. Although the carpets didn’t feel soaking wet, about only 25% of the water that goes in to the carpet actually ends up in the dirty tank. It wasn’t a problem as it’s summer time and I have short pile carpet, so within a day it was bone dry.However there are a couple minor negative points which let it down.6 year guarantee - you only maintain the guarantee if you use Vax branded shampoo. I partially understand why, however it’s still a let down as for me it was one of the selling points for buying the machine.

30.7.2019

Just cleaned our first carpet and very happy with the end result as the carpet feels like new again.The result has encouraged us to clean more of our carpets than we had planned as they look and feel so much better after cleaning.However, I was surprised at how wet the carpet was after cleaning. Despite only doing 2 passes on cleaning and 4 on sucking out the water it has taken a full day with doors and windows open and I think I will leave it another full day to be sure it is dry before replacing any furniture.Also, although the area cleaned was not huge, the machine consumed water and cleaning solution at a prodigious rate on the deep clean setting.

14.3.2020

I bought this item last week and have already cleaned every carpet in the house. I have been putting off buying a carpet cleaner for over a year now and my carpets were in need of a good clean. I will probably need to do them again within the year but that's only because I didn't buy my Vax Platinum sooner. I was worried about fixing the tanks having read other reviews but I found releasing and refitting the clean and dirty water tanks a simple process.The practical, not necessarily brilliant points are:-The hand held brush tool is very sturdy - I haven't actually used it but on pushing the Vax forwards only twice this caught on my trousers pocket and flew off crashing onto the tiled fire surround.

12.9.2019

You are never really quite sure what you are going to get when you by a new, non-standard item such as this. I mean, we all know what to expect from a toaster, kettle or vacuum cleaner; but a carpet cleaner? That's a bit different.So it was with some trepidation we unpacked it and put it together - which is all pretty easy and well thought out. My wife is the lead in experience with these, having used previous models, and was happy to get stuck in. There was some 5 year-old dirt to be removed from both carpets and furniture and she set about it with her usual gusto.She spent a lot of time doing all this, especially to the entrances to doorways on carpets and the arms of furniture. At first,

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