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For Pet Mate Microchip Cat Flap - white, 1085 customer reviews collected from 2 e-commerce sites, and the average score is 4.1.

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22.2.2017

An excellent catflap and well draught proofed too. Bought it to replace the standard catflap installed in our new back door by the door company.We were having invasion problems with various local moggies coming in and eating our two cats, Pepper and Bella's food. The two worst culprits were a big fluffy black male and a short haired tabby male who we called Fluffynuts coming in and spraying. I reckon that we must have boosted the profits for Febreze over the last year. Fluffynuts often turned up at 4am meowing and frrrripping. Luckily he did, but several nights woken up to chase that well known Spoonerism, the Cooking Fat, back outside.And then I spotted the CatMate chip activated catflap.It is advised to RTFM (Read The F.....Manual) before installation as once you cut the hole in the door there's no going back.Installation from there on is simplicity itself. Once the 4 alkaline AA batteries are installed, programming is theoretically simplicity itself.If you are using RFID collar tags, these can be programmed in by holding them inside the entrance tunnel before putting them on the cat's collar.In theory it is the same simple procedure to get the CatMate to register your chipped cat. It takes a couple seconds for the circuitry to register the chip, but it does entail pushing a growling, hissing, squirming, reluctant ball of fur who's paws are splayed outwards, through the tunnel.Depending on your cat, you may or may not need full length kevlar gauntlets and military grade personal armour. Fortunately Pepper and Bella are all growl and no action, plus a few cay treats are a good cure.Anyway, having mastered shoving a growling hissing ball of fur through and holding it long enough to register, the process was simple. Once registered I let go and both cats went through and turned round giving me the just-you-wait "death stare".They both got used to it very quickly and the Black Shadow, Fluffynuts, Spot and Rabbit Cat can't get in.... HAH! Humans 1 Cats 0I can't recommend the CatMate highly enough and unlike it's predecessor doesn't turn our kitchen into a NASA wind tunnel. On the other hand Fluffynuts and the other interlopers don't recommend it at all.Febreze shares fell on this announcement.Read full review...
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14.7.2020

I fitted one of these cat flaps yesterday to my UPVC back door panel as a replacement for my older electromagnetic cat flap model 254W. The good news is it fits easily into the hole used by the old cat flap- I just had to widen the sides of the cutout a little, and drill a couple of holes for the bottom screws to pass through. The manufacturer provides three screw sizes to cater for doors of different thickness. I used the longest ones for my UPVC panel.The first thing I noticed was that the screws mount from the outside- it might perhaps have been better if they inserted from the inside, for greater security. The second annoying thing was that they had missed out one of the domed plastic screw covers.I e-mailed the manufacturer asking them to send me a replacement cover (or two), so we'll see how quickly they respond. Again, it's not a major problem, mistakes happen! But it would have been nice if all the parts were there in the first place!For some reason, the manufacturer specifies that Lithium batteries should NOT be used. I'm a bit puzzled by this, as I use Lithium batteries in pretty much everything else. They say that alkaline batteries work best, but they do have a tendency to leak, and do not always work well in cold conditions. In the end, I fitted rechargeable Eneloop NiMH batteries, which seem to be working well so far.Programming your cat's microchip into the flap is a little fiddly, and you can't see if the LED has started flashing while you're holding your cat in the tunnel on the outside. Also, setting training mode is a bit involved, requiring inserting & then removing batteries & waiting for various time periods until the latch stays open. But once you get the hang of it, it's fine.The tunnel is nice and wide, and my overweight cat really noticed the ease of use, compared to my old 254W model, as she doesn't find it such a squeeze.So, overall I'm happy with this product, although it does have a couple of minor problems. Time will tell if it proves to be reliable and durable.Update: I contacted Customer Service about the missing screw cover, and they sent me a complete fixings set the next day! I've given them an extra star for responding so quickly.
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2.8.2020

I bought this cat flap as an upgrade for another variant of a Cat Mate cat flap that I had installed a good couple of years ago (Cat Mate Rotary 4-Way Locking Cat Flap). While I had no issues with the old cat flap, my cat did, as local cats kept coming all the time for his food, and a couple of them behaved quite hostile to him. Taking back control of the borders was my main reason to start looking for a microchip-operated cat flap.I chose this model as I was hoping to get away with a quick in-place upgrade of my old Cat Mate. This idea worked: Cat Mate 360W can be easily installed in the place of the basic Cat Mate cat flap. I only needed to unscrew the old fascia and replace it with the new one,which fits nicely into the existing holes. The only architectural difference is that the microchip-driven version has a slightly longer "tunnel" which protrudes from the outer side of the door and slightly changes the user experience for the cat - my cat had to learn to open the new cat flap with his paw rather than his forehead when coming in, but he got used to the new way of navigating the cat flap quite quickly.Teaching the cat flap to recognise the cat's microchip was a no-brainer and fun. The new cat flap is a bit noisy as it produces a noticeable click when the microchip activates the lock, but that is hardly an issue for my cat (though I and my wife did jump for a good few days each time he came in until we got used to the sound of it).We have been using the cat flap for two weeks now. Our cat is fully confident with his new door. We got used to the sound of it and no longer overreact. We have not seen any of our intruders since the day the cat flap was installed, which suggests that it does its job in keeping them away well.My only concern for now is that the cat flap defaults to "fail secure" behaviour when the batteries run out of charge. It would be great if it was possible to switch it to "fail safe" or at least "fail secure both ways", as we go away from time to time and locking our own cat out during those times is not something we would want to experience. Otherwise, a good easy-to-install product that does its job.
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9.3.2016

This purchase was made as an act of desperation following an extended period of Cat Invasion. This had culminated in extensive spraying of soft furnishing. Something clearly had to be done to exclude the invader while still giving our own cat her freedom as well as allowing us, the humans, to be able to leave the house secure in the knowledge that both the house and our own cat were equally secure.Our cat had previously been 'chipped' so the first task was to make sure that the chip was still working with its full code and also that it could be scanned. The vet confirmed that the chip was OK but had now migrated down to her lower left shoulder area. Odour Eliminator, an excellent product,was applied to the offending spray and upon the third dose in about two days there was not a trace of odour however closely one applied the crucial 'sniff test.'At this point the Microchip Cat Flap was bought to replace the previous non-chipped cat flap, also by Cat Mate. Our cat was registered as recommended before fitting. This is done by persuading the cat to go through the flap (biscuits are a good lure) thus getting her chip registered. (Easy instructions here).The flap was then installed making use of the previous tunnel through the wall. This required some adjustment as the new flap is slightly bigger because of the extra technology.Within hours the flap was fully functional and our cat had got used to the click made by the flap as it released an internal switch to release the door so that the cat can enter. Since then the flap has worked perfectly and our cat makes use of it regularly.Targets met - our cat is now secure but free to roam. We, the humans, are also free to roam secure in the knowledge that both our cat and home are secure from invading cat/s. Invading cats are kept out.This flap has been easy to install and to acclimatise our cat, an experienced traditional flap user. It does everything it is advertised as doing and seems to be very reliable. It is the answer to unwanted feline guests.
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19.11.2016

Did work but I made a mistake and damaged it, I misread the instructions where it said trim to fit, looking again it meant the outside bit not the main unit. The main unit did have a symbol showing a saw but I wasn't paying attention and missed the diagonal bar that meant don't saw this.Oh well, my fault.When it was working it was ok, easy to set up but one cat did not like it. I think this is because the (uncut) entry is long and deep like a tunnel.The cat's head has to be inside the tunnel for it to operate, I asked the manufacturers what the range was and they said 22cm minimum to trigger, problem is 10cm is taken up with the tunnel,so measure from door to microchip and head has to be inside the tunnel.The tunnel contains a loop of wire as an aerial (I know because I cut it) and this picks up the microchip. No ide what the two sensors near the flap do.Cats tend not to like going into somewere they are unsure of, in this case the head and shoulders had to be in to trigger the mechanism. It made a click, not exceptionally noisy but cat was not happy in a confined space, no doubt louder in the tunnel. If I had my head in a confined space and heard a loud click I would back away as well :)There is possibly a solution though, I read a review eleswhere where someone taped the flap open so the cat could pass through with no obstructions. Still made a click but the cat can get used to it, then release the flap. Should work, I will do that next time.Not sure Training Mode would do the same as once the click starts afterwards it may still upset the cat. One cat, older and slower, was fine the younger one was really unhappy, would probably have manged it in time though.I have now gone for the larger pet door which has a larger opening so no tunnel effect, hopefully the click will not be so worrying.
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19.10.2020

I looked at three different microchip catflaps and this one comes in first by a long way. Fitting is straightforward but be careful to get the holes lined up. Easy to program, though why you have to hold the button for 5 seconds and then wait for 10 seconds is beyond me. Mind you it's 100x easier than the PetPorte where you can pretend to be Neil Armstrong trying to land a lunar module.Installation is relatively easy, though note that the four screws go in from the outside, and bite into the smaller holes in the inner face. A rubber weather seal is provided to keep the outside watertight - well done CatMate!The in-out locking options are easy to use with a simple rotating knob,though I'm not sure why the inner catch needs a recess in the lower door edge as well. There's also a slot on the right hand side of the door which is unexplained. The flap is the best quality of them all, with a reinforced edge, and the dark tinted plastic means your door doesn't look like it has a hole in it.One feature that's not been thought through is the low battery warning. When the battery is low, an LED flashes once every 30 seconds. This means that every day you'd have to stare at the LED for up to 30 seconds to see if it flashes. Are you going to do that? Of course not. Hence the batteries will expire unnoticed and Tiddles will be trapped. CatMate, why not make it beep instead of flash? So much easier!Apart from a few idiosyncrasies, it's a good product and decent value.ETA: Now that the weather has turned colder I can feel much more draft through the brushes on this CatMate than on the non-microchip CatMate I had before. The brushes just aren't quite long enough. I'll see if I can run a strip of something around the inside of the aperture to help it meet more closely. A bit of an oversight.
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15.4.2017

After getting fed up of having to get up to let my two monsters in through the patio doors after they had gone out of the front door not five minutes before, I used my Amazon vouchers to purchase this little gem! My wonderful neighbour fitted it for me, I have great DIY skills but don't have a jigsaw, my excuse and I'm sticking to it.We had passed the boys through it beforehand and their chips registered first go, so, once it was fitted properly and Gary had gone, (my neighbour), we couldn't wait to get them used to using it… Ha! They were curious, of course they were, they're cats and 18 months old to boot; so we attempted the treat at the other side trick to get one through.Arthur is a skittish ginger boy and we thought that he would shoot off never to return, but, he was the first to suss it out and push his way through for the treats; the neighbours found it hilarious to see me and my daughter attempting to show him how to get through from outside! It took a good 24 hours for him but once he sussed out that he could go out through it too, he was off several times daily. Aslan, his brother and yes, he is lion coloured hence the name, took a little longer. We did the same with the treats but he was having none of it, with him we had to physically lift him and push his head at the flap! Once it clicked we had a split second to "post him" , we did the same at the other side and he quickly cottoned on. Now they both think it's a great game to go out of the flap, trot around to the back and miaow at the patio door to come in… Oh yes, that's why I bought it in the first place! Good job they're gorgeous boys and I love 'em!I would highly recommend this product, it is absolutely wonderful.
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6.5.2015

Initially we had a Cat Mate 235 4 way locking cat flap that functioned perfectly well. Unfortunately due to new cat on the block also using it to steal food etc. we decided we had to change to a microchip cat flap. The first bit of good news is that the Cat Mate Microchip Cat Flap can be fitted to the same place as the original 235 model as the hole required by the microchip model is slightly bigger (taller rather than wider). Instructions, programming and fitting of the cat flap are all straightforward, BUT do as the instructions say – get the microchip to recognise your cat BEFORE you fit the flap to the door – it really is so much easier!As others have mentioned there is a ‘clunk’ noise to the locking and unlocking of the flap but our cat seemed to get used to it pretty quickly. Obviously as there has to be a microchip reader the entrance to the flap is a bit like a very short tunnel that as the cat puts his head in the chip is read and the flap unlocks. To start with our cat used to then stop, withdraw head so flap then locked and then tried to push flap open with paw! We kept flap in training mode (normal cat flap operation) for a couple of days to make sure cat was ok with it. We then put it into microchip mode and bribed the cat with food to practice going in and out. We probably bribed the cat a couple of times a day for 2 or 3 days just to be absolutely certain there were no issues – suspect cat was just using it as an excuse to get extra treats!! Cat has now been using it for about 6 weeks with no problems whatsoever. I would thoroughly recommend Cat Mate Microchip Cat Flap - excellent product.
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6.5.2021

My partner actually bought this, but he’s not much of a reviewer, hence I’m doing it. It won’t show as a “verified purchase” but so be it.Overall: a good cat flap. Keep one thing in mind, though, which is also written in the instructions but easy to forget:ONLY USE ALKALINE BATTERIES!When we replaced our batteries after a year or so, we put in fully charged rechargeables. Which was fine for a month or so, and then became really unreliable. To the point where my poor cat was sat out in the pouring rain, meowing her head off because the flap didn’t open! Little did we know it was the sodding batteries.When reading through the manual again,I noticed the alkaline batteries comment and ran to replace the rechargeables with proper alkaline ones.Damage was done though: cat had a bit of a phobia for the flap. She’d been pushing her poor nose against it and it just didn’t open, leaving her in the rain. I’d hold a grudge as well if it were me!Two days of training and a lot of treats later, she’s now happy enough to once again go through the flap.I’ve written on the back of the battery cover to only use alkaline, because this is one of those things that’s very easy to forget. A small line in the manual referring to it is very limited. Would be nice if the maker could write it on the battery cover as well.Apart from this; it works well, sometimes a few seconds delay in opening. I do feel a draft, especially when it’s windy. We’ve made a cover for it that we put in front at night when the cat is inside. That way the worst of the cold is kept out.
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7.11.2018

Have four cats total. One of my cats has no sense of direction and she also has bad hips so I don't want her going outside. My other three cats are indoor outdoor and I got really tired of letting them in and out all the time and dealing with him scratching my doorways. For two cats this works perfect it allows them to go in and out as they please and I don't have to worry about them scratching anything anymore. My third indoor outdoor cat refuses to use the door not only issue terrified of the other two cats she's also terrified of it which kind of defeated the whole purpose because I did want her to be able to come in and out but she's a turd about it.I really like the ease of access of the store it has four settings where you can one lock the door so no one can go in or out, you can lock it so only the cats can go outside but can't come back in, you can lock it so that cats cancan only come in if they are already outside when you lock the door and then you can set it for unlock which allows for any cat to leave the house but only cats with chips to come back in. I've had the store for a few months and it's worked great so far I never thought my fat crippled cat would attempt to leave the house but apparently she thought it looked fun to follow her brother and sister outside and they got locked out because she is not microchipped. Unfortunately there is no option to set it so that only microchipped cats can go in or out without having to leave it unlocked for everyone. Great door if everyone is able to go in and out.
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29.4.2021

Hoping to help out anyone who buys this flap... as the instructions miss some vital details.First and most importantly; The catflap needs to be pushed against before the lock disengages. this action triggers the device and tells it to scan for a chip (saves battery in the long run) - at this point the lock disengages.1. It will mean you get a split second where pushing does not open the flap, prior to it being openable.2. The sound of the lock disengaging (a mild clunk) combined with the above, may lead your cat to back off initially until it gets used to these two changes from the breeze of walking straight through a normal catflap.It's nothing to worry about,but takes a little more perseverance/training if you have a timid/shy cat.Also to 'learn' your cats microchip, the instructions state:1. Press the learning button for 5 sec - until a solid red light appears2. pass your cat through & it should start flashing red3. press the button to 'save' the learned chipWhen you press the button to save - it doesnt immediatly 'save' sometimes it took me a couple of presses, or I had to wait for 10 seconds before it worked. But you have done nothing wrong, it's worked.Anyway other than that, which I feel the instruction book could have been a bit clearer on, It works perfectly. The company were really helpful and patient with me because i thought it was faulty at first, they even sent an ID tag in the post so I could do more troubleshooting. But I'm really happy with it and would recommend it.
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7.7.2016

We have previously used a Cat Mate electro magnetic cat flap which relied on our cats having a magnet on their collars which was recognised by the cat flap. One of our cats has mastered the art of removing her collar which meant she could not get in! (silly cat did not seem to work out there was a connection).As our cats are microchipped, a new cat flap was the obvious answer. We chose this one as the 'cut out' and overall sizes were similar to the previous cat flap.Programming was OK - follow the instructions, do it before you fit the cat flap to the door. Took us two goes with one cat as she shot through the cat flap too fast! Programmed first time with the other cat.Installation on the door is OK,but if like me you have an old wooden door you may want to allow time to apply some wood primer / filler to any areas which you have to drill, file or have started to rot etc. To be honest I did not read the instructions properly, so it took me longer than it should have. But I got there in the end.The cats are fine with it (and of course can now get back in the house even if they have lost their collar).When I installed the cat flap I did not fit the screw covers in case there was a problem and I had to take the flap off the door. No problems so a few days later I went to put the screw covers on and promptly dropped one down the drain. Emailed Cat Mate who sent me new ones after checking the model number. Needless to say, next cat flap I buy its likely to be another one of theirs!
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12.3.2016

As a bit of history, our first brush with a microchip cat flap was a Sureflap model, which looked the best around at the time, was well made and designed, but for whatever reason would not work with our cat's microchip, despite being allegedly compatible. So, with trepidation we tried a Cat Mate Elite. This was bulkier, more cumbersome, more heath robinson, but it worked. Downsides compared to the Sureflap were the fact that the cat had to push on the flap before the microchip sensor would turn on, which took our cat some time to get used to, and the fact that it was so loud. When it finally broke we decided to stick with Cat Mate as we were more sure it was likely to work.This new model is a huge improvement,much closer in design to the Sureflap, with an optical sensor to detect the presence of a cat, rather than a physical one, and much tidier inside. Again, it took our cat a bit of time to get used to it (she'd put her head in, it would unlock, she'd pull back, it would lock, and then it wouldn't unlock again when she tried to force it open - perhaps it takes a second to recalibrate itself) but now she can come in with far fewer problems than with the previous model. It's lighter, requires less effort, and opens more quickly. It's not perfect - a button to leave it unlocked rather than having to remove the batteries to put it in 'training mode' would be ideal - but it's a big step in the right direction.
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29.12.2017

I have had this installed for around six months now and it works very well. The microchip detector works fine for my three chipped cats - there’s a slight delay while it registers the chip before it opens for them but only a second or so, and they got used to that quickly. I am pleased with my purchase and it suits my needs but there’s a few downsides worth mentioning. Firstly, the batteries that came with it only lasted about three months, so you’ll need to keep a check on that. Also, the little brush around the edge of the flap is quite thin and if it’s installed in any place where there’s significant air flow, I think you’ll still get a breeze through it, or risk a breeze holding the flap open.The little plastic wheel that holds the flap shut seems a little flimsy to me and I don’t have any problems with other cats trying to get in, but I’m not convinced a strong cat couldn’t break this. I also think something that would really improve this product would be a non-transparent piece of plastic that could slide down and cover the flap when you want to shut your cats in, so they know it’s time to stay indoors and not spend some time trying to scrap at the flap. It would also help to stop any breeze you get through the edges of the flap. Like many people, I keep my cats in at night or if I am going away and because they can still see out of the flap, they don’t understand why it won’t open.
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4.5.2016

Just fitted this today - no problems. I like the simple mechanism to choose how to set the door, (in only, out only, both ways or locked). So far set to training mode and our cat has come in and gone out (he is used to a simple cat flap) and once he is using his microchip to get in and out, I will post another review.So far, so good!When we lock it at night, I think I will put something in front of it, as I can see the cat banging his head against the flap, trying to get out! ( also stops our cat seeing enemy cat on the other side of the flap)11th May and our cat is now using it with his microchip with no problems - the enemy cat is left sitting out on the garden table! So glad I bought it.Good to be able to set it to come in only, when he has decided to pop out at about 9.pm!9th AUGUST - only 3 months in and had to replace the batteries today. We only have one cat and he often uses the easy way through our front door, so the cat flap does not get used excessively. However, it is a price worth paying as it keeps the enemy cat out of our house!UPDATE 23.4.17 - just changed the batteries yet again, but looked at Instructions again, and noticed the LED should flash SLOWLY every 30 seconds if new batteries needed. if the LED gives a DOUBLE flash even 30 seconds, the detector lenses need cleaning, so maybe I put new batteries in unnecessarily in the past!
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