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For Logitech G502 Hero, 56 customer reviews collected from 2 e-commerce sites, and the average score is 4.7.

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9.9.2019

Packaging:Is it suitable?The packaging is quite robust and holds the mouse still so that it can’t damage itself. The outer box is quite thin but covers a much thicker stronger cardboard inner to protect it from knocks and bangs. Inside the box the mouse is in a plastic surround which protects it from wet or damp environments. Overall the packaging serve the purpose of protecting the mouse well, and should be resilient enough to prevent any damage whether it is being transported in your shopping or whether it is being sent to you from a online store via a carrier or the mail service.How it looks?The packaging is quite attractive and shows the product on the box,the text on the box is very clear and easy to read.It is easy to tell if the mouse is appropriate for you by reading the technical specification printed on the side of the box, and it makes clear what operating systems the mouse is designed work with as well as the fact that an internet connection is required to download the additional software.Overall the box is designed very well and should be able to make it clear to the customer if the product is appropriate to them.Installation:How easy to install and setup?The mouse will work as plug and play however not all of the feature are available until you download the additional software, the mouse is also extremely sensitive when it is plugged in for the first time which could make it difficult for people who have not used a product like this before to operate and complete the set up with the new software. Once the software is installed setting up the mouse is very easy and can be tailored to your individual tastes and needs, this is very useful as the mouse is able to be setup with multiple profiles for each game or piece of software you want to us it on. This makes the mouse very versatile and means you can have the mouse very sensitive in one game but much less sensitive and less responsive in other games. There is plenty of wire provided with the mouse meaning it should easily be able to be plugged into most gaming rigs without needing additional hardware to make the mouse cable longer. The cable is surrounded by braiding which helps to protect the cable meaning the wire is protected from rubbing through and breaking when it is trailed over the edge of the desk.Performance:How well does it perform?The mouse performs many tasks very well, it is an ideal mouse for both a single use PC or a family PC which has to perform many different tasks as long as a profile for each piece of software that is required to perform the task is setup prior to attempting to use the mouse for the task, this is because the software which operates the mouse automatically changes the active profile when each bit of software loads or is in the active window. I found the Wheel mode shift for the central mouse wheel extremely useful as it allows for precise slow scrolling when needed and at a push of a button hyperfast scrolling for when you don’t need to be so careful scrolling. This is useful as it means you can for example fast scroll through a long document then at the push of a button scroll more precisely when you get close to where you were reading or an area which needs editing. This feature is also useful in game when the scroll wheel is used for multiple applications in the game such as both used for zoom on one screen and menu scrolling on a different screen.Are There Any Problems/Faults?The only problem I encountered with this mouse is the limited number of premade set up profiles available for different pieces of software meaning you have to be technically competent to set up the profiles yourself, although I am capable of doing this I can see this becoming a problem for users who are not particularly technically competent. This however is likely to change in time as other users are able to upload their mouse setup profiles for people to download.The mouse certainly requires a mouse mat or pad as I found the optical sensor did get confused it you tried to use the mouse a slippery or shiny surface, which can make it difficult to use if there is no mouse mat present. Ease Of Use:Is it easy to use?The ability to set the weight and balance of the mouse is always a bonus when using gaming equipment and this is the best design method I have seen so far, many of the gaming mice I have used before that have had this option required unscrewing to set the balance and weight, however with this being held closed magnetically it make it much easier to change as required as some games require a mouse to be balanced differently. The ability to set the weight of the mouse also means you can set it up so that if you accidentally knock the mouse it won’t send the cursor flying across the screen and also offers some resistance to accidental knocks.The ability to tailor the sensitivity and responsiveness of clicking to your individual requirements makes this mouse highly versatile, each game or piece of software can be set up with sensitivity for moving the mouse and the responsiveness of clicking, It also has several buttons which can be allocated to keys on the keyboard, keyboard commands, or to carry out macros which have been recorded prior to allocating it. This means it can be used for anything from office work to web browsing, to gaming, so far I have yet to find a job I cannot use this mouse to do.The mouse sensitivity can also be altered on the fly with the use of two buttons on the mouse this means that if you find you have the profile for the software set up incorrectly you can compensate for it and don’t have to leave whatever you are doing and alter it in the mouse software hub, this is also useful in a gaming environment where a game’s conditions can suddenly change.Is it comfortable to hold?The mouse is very well designed and extremely comfortable to hold and use. It is a pleasure to find that the mouse is quite large unlike the recent trend in making mice smaller and smaller, this means that unlike other gaming mice it sits nicely under my hand and keeps the buttons under my fingers.The materials used on the mouse means that if you are using it a lot it doesn't rub against your skin and irritate it, meaning you are able to use it for long periods of time without it making your hand sore from holding it.How It Compares:This mouse stands out from other gaming mice because it can be tailored to the individual using it so much, everything from weight and balance to programming the mouse keys makes it so attractive to use. This is also the most comfortable gaming mouse I have used so far which makes it a pleasure to use and shows great design decisions were made. Unlike other gaming mice this one isn’t just good for gaming but for many different tasks.Final Evaluation:I would highly recommend this mouse to anyone looking for a gaming mouse or simply a mouse that can be made to suit their requirements. Once you have the mouse set up it is extremely versatile and is suitable for all types of users. Although the initial setup could be painful this mouse is well worth the trouble as it make up for these short comings very quickly. At first I was expecting this mouse to be a one trick pony only good for certain game style or players however after using it for a prolonged period this has taken over from my old trackball mouse as it can do all of the tasks it used to do and more besides.ProsTo summarise the pros of the mouse are: • Easy to use • Can be tailored to an individuals weight and balance • Highly versatile • Sensitivity and responsiveness of clicking can be setup differently for different pieces of software • The mouse sensitivity can also be altered on the fly with the use of two buttons on the mouse • Extremely comfortable to hold and use • Stays cools even after long periods of use or being switched on a long time • Plenty of wire • Braided cableWhile the cons and difficulties with the mouse are: • Extremely sensitive when it is plugged in for the first time • Requires download of additional software • Might not be intuitive to people new to gaming equipment • Limited premade mouse set up profiles [This review was collected as part of a promotion.]
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9.9.2019

The G502 HERO mouse seriously is a HERO, it is honestly bursting with cutting edge, state of the art features!So, where to begin?...The ergonomic design of this mouse is lovely, it feels so good in your hand, really comfortable, with all the buttons (we will discuss those in a bit) close at hand, no pun intended. The attention to detail is great too, down to the rubberised side grips which feel very comfortable.On an older mouse I had, it came with an adjustable scroll wheel, which I gre to absolutely love, so knowing the G502 HERO had this feature too, was a massive bonus; however, they have tuned this up a notch with a metal wheel, very cool, and so smooth.The adjustable wheel means there is a button on the top of the mouse which changes the scroll from a precision 'click' wheel, to a smooth infinite scroll, great for scrolling through masses of pages in a document, or large pages on a website.The thing I love about this mouse is that, yes, it has great features for gaming, it is also great for everyday use too.Moving on to the other features; you have 11 programmable buttons, which you can set to the exact task you wish, be it in game or programming macros. You can also use the G Hub (software) to program the mouse.Talking of the G HUB, you can use the software to program every aspect of your mouse, to customise it to exactly what you want, such as changing the DPI precision. Now, this isnt something I thought of before, but you really do notice the difference in changing this. So basically, the mouse is capable of up to 16,000 DPI, and you can program 3 different DPI's, and with the press of a button on the side of the mouse you can change between them; meaning you can have pin-point accuracy for the games you love, but also have lower DPI for everyday things like working on documents etc.Other features I hadn't thought of until having the G502 HERO, is the weights...yes, weights...in a mouse! The G502 HERO comes with 5 weights, positioned in the bottom of the mouse, so you can remove or add them at will, on the left, right, back and centre. Its not until I started playing around with different combinations and locations of the weights that I found it really does make a difference to the movability and comfort of the whole experience of using the mouse...I urge you to have a play around with it too!One other feature that is worth mentioning is the customisable colour of the mouse, they call it LIGHTSYNC; this enables you to use up to 16.8 million colours to customise and sync your light colours across all other G-range products; this is all programmable in the G Hub software.Oh, one last thing to mention, which I think can divide some people is that the mouse is WIRED, not wireless! With a gaming mouse I see this as a good thing, because the signal can travel a lot faster down a cable that it can through bluetooth or any other wireless signal; it may be a matter of opinion, but that is mine :)So, rounding off, this mouse is a serious contender in the world of gaming. So many features, so little time to mention them all. I really don't think there is any reason to be disappointed with this mouse. [This review was collected as part of a promotion.]
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29.9.2019

This mouse is excellent, definitely up there with the best ones I've owned (and there have been a lot!!). It glides very smoothly with no resistance and the included weight set helps make the perfect feel and makes it adjustable should you wish to weight it for specific games! The ability to toggle between click and free-spin on the wheel is really helpful, it's got a great assortment of buttons that you are able to preset along with the sensitivity of the motion. The software is also quite good. With regards to the ergonomics, I found this very comfortable, although I have pretty small hands so this is definitely something to bear in mind if you're thinking about buying this mouse and have very large hands!The Gameplay help is pretty decent too,I had changed some of my settings at the same time so everything was still quite new, but from what I've experienced so far, this is a decent mouse to play with!Precision and movement is decent and you can also calibrate the mouse to different surfaces apparently - although this is something I haven't tried yet! All in all, it's a great mouse, but fairly expensive so might be worth waiting for it to come down in price prior to buying! [This review was collected as part of a promotion.]
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16.9.2019

Up until I received this I have been using a Logitech G502 Gaming mouse, a slightly older wireless version.This mouse is corded, but with a very lightweight and braided cord, something previous wired mice have lacked for me. It does not snag or rub against most surfaces, so my gaming has not been interrupted by any need to adjust the cable position etc.Out of the box you get the option to add weights into the carcass. On it’s own the body does not weigh much at all, but with the added plates it near enough matches the very desirable weight of my 502 - each to their own in terms of comfort. Speaking of which, the shape is great, nicely contorting into your hand!I ended up getting a second one of those for my other half as she was really impressed at how nice it was!Setup is easy, it’s literally plug and play, although you can download the Logitech suite to fully customise all of the additional buttons. This is great for gaming when you want to use a quick macro key without taking your fingers off one side of your keyboard!Highly recommended as a mid point mouse! [This review was collected as part of a promotion.]
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10.9.2019

The G502 has long been established as the mouse of choice for serious gamers, on the outside this version is the same mouse many know and love with the familiar sleek black plastics and awesome space age design. Inside however it is a different animal, experience flawless tracking from the new sensor that will respond perfectly to hand movements with absolute consistency.I have been a big fan of Logitech products for several years largely due to the robust feel and tangible build quality of their products. My favourite feature of the G502 is the incredibly ergonomic scroll wheel which makes changing weapon not only faster but more satisfying than ever before!The mouse is really comfortable especially when gaming for long periods of time,I have been playing a lot of Fortnite with this mouse and the vast array of buttons makes for ultra fast effortless inventory selection. The new G502 delivers outstanding performance and remains top in its class. I wouldn’t hesitate to recommend it to anybody as my gaming mouse of choice. [This review was collected as part of a promotion.]
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10.9.2019

Before getting my hands on this noise I had never owned a proper gaming mouse, having always dismissed them as not worth the upgrade form a regular mouse.Having used this mouse for a couple of weeks I can safely say I was wrong.This mouse is very simple to set up - just plug in to a Windows PC and you're ready to go. The first thing I noticed when using it was the level of comfort from the well designed ergonomics. The noise sits beautifully on your hand without the strain on the middle of the palm you experience with cheaper or smaller models. The noise is extremely responsive and very smooth on various surfaces.It has an excellent level of sensitivity and feels very responsive to small movements which is ideal for gaming.The option to customise the mouse weight is very useful depending on preference. I have found adding a couple of the weights works best for me.Overall I would highly recommend this mouse to others. It is very high quality and pleasing both in use and design. [This review was collected as part of a promotion.]
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30.8.2019

Another great mouse from Logitech, this is the wired version of G502, zero lag and a non-tangle cable. The mouse is fully customisable in terms of weight, you can add additional weights 3.6g to your liking, the mouse is exactly right straight out the box for me. The mouse itself features 11 fully customisable buttons where you can reconfigure or assign macros etc to them to assist in your day to day or gaming functions as required. This G502 comes with the fantastic programmable LEDs to your liking, infinity scroll and an advanced variable optical sensor which you can be switched in game to your liking. The ergonomics take a bit of getting used to but it’s like riding a bike you’ll never go back.A serious mouse for a serious gamer. [This review was collected as part of a promotion.]
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13.9.2019

Overall i thought that the Logitech G502 HERO is a brilliant piece of kit! What i liked about the mouse was the functionality of the product (which all of there buttons are programmable) this means that you can completely customise your mouse if you wish. I also enjoy its ergonomic shape, it feels extremely comfortable even whilst using it for a long time. The software was also extremely user friendly and intuitive.There were a only a few small negatives i could find with this mouse and that was its size, for people with small hands it would be quite difficult to reach all of the buttons and also the weight, at 120g's this can be quite heavy for some individuals. On the whole i would definitely recommend this mouse![This review was collected as part of a promotion.]
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9.9.2019

I bought this as a replacement to my Razer DeathAdder. I had that mouse for years and spent a lot of time researching the next mouse to replace it and the G502 is a strong successor. It's well balanced (individual weights supplied help adjust the mouse for your requirements), it fits well in your hand and after hours of use, you forget it's there. The button placements are also excellent. I found the DPI adjustment buttons annoying as they sit next to the primary mouse button so I disabled those through the Logitech software.All in all, a very very good mouse for gaming and office use. [This review was collected as part of a promotion.]

23.9.2019

As usual with a Logitech product, this mouse delivers on its promise of being a great gaming mouse. As this is wired is use this with my home desktop setup but the braided cable is great to avoid tangling if you need to take the mouse with you or use with a laptop. The best thing about this mouse is the configurability. You can change everything from the light and the weight of the mouse, to button mappings, as you would expect of a good gaming mouse. If your in the market for a gaming mouse and you’ve never owned one before, look no further than the G502 hero [This review was collected as part of a promotion.]

15.9.2019

Nice build quality and weight when a few of the additional weights are in it. Size works well for me though I have bigger hands.I don't really use hotkeys that much so not really a consideration. The dpi sniper button is an interesting concept though I've not found much use for it. Scroll wheel is very nice and tactile. The only complaint I would have about this mouse is that when in the locked position the scroll wheel is very loud.DPI range is good and the selectors work well. Overall a great mouse, comfortable and easy to use. [This review was collected as part of a promotion.]

9.9.2019

A very versatile mouse given I use it as my daily driver and also for gaming. Performance wise, it’s pretty much flawless as you’d expect from Logitech. My only gripe (hence why not 5 stars) is that I have large hands and keep accidentally hitting the outer side of the left mouse button. Other than that, very ergonomic design and the scroll wheel is lovely to use. Is it better than previous gens...not sure, but if you’re new into the game then you’ll enjoy this one :) [This review was collected as part of a promotion.]

10.9.2019

Solid gaming mouse with good button options and a good weight/feel to it. Overall I think this is a good product; I like that the button options are varied which is good for loads of applications and it’s a good looking design as well as feeling nice and sturdy, only issue is that the wire does restrict some performance so I think it’s not quite as good as it’s wireless counterpart. Would still recommend as a really good quality product! [This review was collected as part of a promotion.]

22.9.2019

Fantastic gaming mouse! Let’s start with the set up, so simple and easy.Loved that I could change the weight of the mouse until I was happy with it and it gave me the feel I wanted.I love it’s look and as I said the feel of it is fantastic! Able to flit between gaming and work related tasks without issue. It feels comfortable in hand and I’d recommend this to anyone who is looking for a gaming mouse! [This review was collected as part of a promotion.]

12.9.2019

I have been using the G502 Hero for over two and a half weeks now and I must say it’s one of the finest gaming mice I have used in a while. The ability to adjust the weight in the base is a huge plus for me. I was able to add just enough weight so the mouse is more stable when I'm doing detailed work; I don't feel like the pointer is about to take off on its own when I least expect it. [This review was collected as part of a promotion.]

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