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For Turtle Beach Elite Pro 2 + SuperAmp, 135 customer reviews collected from 3 e-commerce sites, and the average score is 3.8.

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3.12.2018

There’s no question that this is a pricey headset, which most people will be hard pushed to justify. Not being a pro gamer myself, I can’t really evaluate them in terms of a pro-gamer’s needs.First off, the good stuff. In terms of materials and comfort, these headphones are excellent, they look their price, with the cool metal head band and the generous padding, which is firm but comfortable. The cover plates on the earpieces are held on by a set of magnets, so they can be swapped out for custom versions (when they’re released) to personalise your look and complete the pro vibe.Sound quality is top notch across the range, with wonderfully rumbly bass on explosions and clean high frequencies.They beg to be used for listening to music or watching films the sound is so good. The mic appears to be good too, with great flexibility in positioning and enough muffling to damp out breathing sounds and harsher consonants, but I didn’t find it extraordinary. Then again, the audio often gets compressed to death going through the servers, so I didn’t really expect miracles.I like wired headphones since you know you’ll not have issues of sound quality or connectivity associated with Bluetooth, and it pays off here, but it is a great point that you can also use these with Bluetooth for playing on mobile devices or listening to music. They’re not powered, though (no batteries), so you can’t use them in the street.Now on to the niggles. The adjustment on my left earpiece is a little loose, moving up/down the notches a little too freely, which is a disappointment given the cost. It doesn’t cause issues once installed, but whenever I put the headphones on it will extend and need popping back up again.The mute switch is on the wire close to the headset, which makes it accessible, but not instantly so. If you need to mute/unmute a lot then it might be an issue where it is. A button on one of the earpieces would have made the mute easier to find in a pinch. Likewise for the volume control, which is via the big knob on the audio hub. It’s a strange place to put it, especially if you can’t keep the hub close to hand.Whilst talking of the hub, it is a weird thing overall. I understand the thinking behind it - a firmware updatable ‘box’ that can be used to modify you configuration or add features over time is a cool idea, but it just doesn’t feel finished. First, you need to use an app on your phone or PC to configure it, but that seems like a lot of effort given the options available. Despite spending an afternoon trying, I failed to get the Windows 10 app to connect to the hub on a PC. I installed all the drivers, updated the firmware, tried all the connection settings under the sun, but it wouldn’t find the hub.Inversely, if you use the phone based app, you can’t update the hub’s firmware at all. I believe I succeeded in updating on the PC (it went through the motions), but I have my doubts on whether it actually did it (though I’ve stopped getting the prompts that my firmware is out of date). This is synonymous with the experience of using the hub, it doesn’t work as expected and is a poor user experience from end to end. The only big win I have had using the app to configure the hub is to turn off the hub’s lighting, which is wayyyy too bright. Have the hub on the desk next to you (to tweak the volume) in a darkened room and it will outshine your screen. It is stupidly bright. Luckily you can turn the light off completely or put it into ‘Stealth’ mode, where it only lights up when in use, via the app.I’m sure the hub will make sense at some point, but right now you have to wonder why it is there, outside of being an oversized volume control and Bluetooth receiver. I will admit I didn’t try ‘Super hearing’ yet, as the sound is good enough to make it seem pointless.That said, the hub does provide a good place for all your various connections. Just for info, this PS4 headset will work on an Xbox One S or X, but purely as headphones, if you use the optical audio connection via the hub. You’ll need the USB connection too, but just to provide power, since the microphone signal isn’t compatible. This suggests that Turtle Beach could have made a single headset that works on both consoles via a switch in the app (similar to PC/PS4 switching), but I suspect licensing it with Sony and Microsoft might have been the sticking point with that. Hard to know for sure.To sum it all up, this headset has awesome sound quality, very good (but not faultless) build and future looking features which will (hopefully) keep it relevant for some time. It caters to personalisation, covers the needs of people with glasses and offers a fair few connectivity options. What really lets it down are the hub apps, which don’t work as well as you would expect and don’t (yet) provide the value they promise. Updating the firmware has proved to not be as reassuring as I’d like (I’ve experienced firmware update crashes in my life, bricking my gear) and some of the general ergonomy feels a little off.I’m awarding 4 stars because most of the key promises are met, with great sound and a level of comfort that will cover you for hours of gaming, but all the little fails combine to knock 1 star off of the overall rating. If Amazon allowed half-points of scoring, I’d maybe even go down as low as 3.5 stars, mostly because of the lousy apps.
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20.11.2018

[This review was collected as part of a promotion.] ’ll start off by saying… make no mistake, the Turtle Bay Elite Pro 2 + SuperAmp gaming headset is fantastic. There are a tons of aspects that I really like about these headphones and honestly Turtle Beach took a ton of care in their packaging. I know it seems like a weird thing to mention in a review but an awesome unboxing experience shows just how much they paid attention to the details with this device. For my setup I have a PS4 Pro and I did most of my testing with the new Battlefield V, because I felt like some of the fainter and epic sounds in that game might get picked up by a gaming tuned headset. The Elite Pro 2 headset didn’t disappoint.While playing both online and in the campaign of Battlefield it was slightly unsettling how often I heard someone before actually seeing them. This was definitely a first for me and it is a massive advantage for quickly identifying what is near, especially when it’s accompanied with the 3D audio experience Turtle Beach created. It’s a whole new dimension to your favorite game. You can actually tell the location of the sound where it is in front, behind, left, or right of you. This isn’t the first headset that I have that can actually accomplish this, I have a pair of the Sony WH1000XM2 headphones, but it is the first time I have experienced it with a game… and it is well done. I genuinely turned around (yes, away from the TV screen) the first time I heard a soldier walking behind me in Battlefield, it was instinct. I couldn’t help but laugh at myself. I tried the headset out with both the USB connection (front) to the PS4 and with the 3.5mm headphone jack on the PS4 controller and both work seamlessly. When you use the USB connection the PS4 automatically outputs the sound to the headphones, which is a nice touch. It saves the pain of a couple clicks through the settings menu tree. The USB to microUSB cable is pretty long and it reached to the edge of my couch about 9 ft away from the PS4. The 7ft included aux cable easily made it to the SuperAmp. The SuperAmp is great addition as well. The large dial with tactile feedback allows you to quickly change volume without even looking and the accompanying app enables you to tweak a pretty large amount of settings - enough to where it will take you time to go through it all. Speaking of which, if you set up the Bluetooth connection of your phone to the SuperAmp you can take calls through the headset. Something I found pretty handy if you play for hours on end. Considering that I did play hours on end, I can easily say this headset is extremely comfortable. The memory foam cushions are beasts but the right level of padding and the cooling foam that is used makes them a joy to wear for hours on end. They definitely don’t heat up anywhere near what my Audio Technica ATH-50x headphones do and that will keep you playing hours on end without even noticing. Overall, this well-built, designed with the details in mind, and technically advanced headset is definitely worth the money if you want an immersive gaming experience.
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26.10.2018

Based on my gaming equipment and experience - the Elite Pro 2 are a pretty spectacular set of headphones. Removed from the nice packaging - they look great and feel like a solid quality product.Unable to test with a PS4 (recently departed back to university) I use them with a PC. They can be used with a direct wire connection - 3.5mm jack - or, probably more usefully, via the Elite "SuperAmp".For a PC setup this is connected via a USB cable to the PC - and the headset via 3.5mm jack to the SuperAmp. Other options are available when connecting to a PS4. What is the SuperAmp...? You can connect - via Bluetooth - using the Turtle Beach Audio Hub app. I've only used the iOS version - not the Android one.Once connected to the SuperAmp - the app allows access to loads of different settings. For example you can change the "Surround Mode" - Game, Movie, Music and Stereo. Try them - they sound rather different. There are a number of other settings which can be adjusted to your ideal values. Once set up and connected, and firmware updated, it worked well. It also allows a Bluetooth audio connection to a phone - but note that still requires the wired link between the AudioHub and the headphones.Sound quality - very good. Good for games, music and movies. Very comfortable to wear (also with glasses - as advertised) the ears are completely covered with the headphones - external sounds are very much cut out allowing for clear audio even when it is at a pretty low level.The detachable microphone is neat. It is flexible and can be adjusted to a good position for use. I do not use a microphone in games (PUBG - no mic, and mute all that babble). However if you play any squad games it's going to be useful. I've used it to make and receive calls (mobile connected via Bluetooth the SuperAmp) - works well.These are expensive headphones - and there are plenty of alternatives for less. That said their quality and functional options pretty much justify their price if you're an avid gamer. Once purchased you are unlikely to be changing them for a good few years.[Update] Some time later...Thanks to an unfortunate incident on a plane - the wired 3.5mm jack was broken. I was unable to replace it via the Turtle Beach UK. However the support team were really helpful and arranged for a replacement to be shipped to me after some minor emailing back and forth.
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29.10.2018

It took me a good hour to wire this all up. On the PS4 you connect the Elite SuperAmp to your Digital Optical port. But with the PS4 Slim you don't have that port so it connects through a USB port. The optical cable does have little white plastic nubs on the end. They need to come off before plugging in. You then also have an other usb cable going from your PS4 to your Elite SuperAmp, this is for power. Once you have done all that and everything is wired up its connecting you phone to the Elite SuperAmp via bluetooth. That was incredibly simple thing to do.The headphones have this great small tab in the cushions that you can tighten that pulls the foam so your glasses don't press agains your head.For someone who wears glasses this is such a simple thing but makes playing for a few hours far more comfortable. The cushions are held on buy magnates and are easy to remove and replace back.If your PS4 is the other side of the room The cable length of the 2.5mm headphone cable is just not long enough. You do have a button on the headset which mutes the headphones. The cables for the Elite SuperAmp are long enough to move to be close to you. But still its more cables across the room.Sound is great, fantastic but on my first try out I was getting the sound through my tv and my headphones. After playing with all the setting. All I had to do was turn the volume of me tv off. Doh! With my phone connected to the Elite SuperAmp via bluetooth I can play music while Im playing through the same headphones. It will cut out when there is voice instructions i.e. Call of Duty when you picking say a air strike the music will cut out while it tells you then come back in. You can control every thing from you phone when you download the Turtle Beach app. I think I really need to play with the headphones and controls there is so much you can fine tune. You can set the volume form first person shooter to driving. Pick and choose you output as in Bass boost, Bass and Treble boost, vocal boost and custom your own personal.These headphone have a hell of a lot functions and it may take you time to get your setting just as you like them. But once you do you really can't fault them. Only down side is defiantly that it is wired. If this all worked with bluetooth it would be 100% perfect.
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19.11.2018

These are by far the best gaming headphones I've used in terms of audio quality. I've used a few others (including the PS branded headset, which wasn't bad at all for the price), but these are my favourite.The set-up is straightforward. There are a few wires to plug in (there is a hub that plugs into the optical out and the USB port of the PS4 plus a wire for the headphones themselves) but once everything is plugged in it just works.Quality is amazing. I can really hear every detail in the game. I can hear the difference between various weapons as they're fired. In Red Dead 2 I can hear the subtle changes in the sound made by the horse as it changes speed and moves over varying terrain.I'm able to locate items in the world by sound alone (quite handy when things don't appear on a mini-map,or if it's a rival player/enemy). There's also background noises I had never noticed before that are now coming through clearly and distinctly.The wires that trail over the floor aren't always something I can have (if the kids are running around). To compromise I plug the headset into the DualShock controller instead of the hub. The audio then comes through via the controller's Bluetooth instead. This definitely has a negative impact on audio quality, but it's not that bad and sometimes just worth the compromise. Overall the sounds are a little closer and harder to individually identify, but it's still very usable. The biggest drop is with the mic quality. It's great when set-up properly, but when using it through the controller the quality drops noticeably. I take this as a sign of just how good this headset is when set-up properly though. You're never going to get as good a quality over Bluetooth as you do with cables.Build quality is great too. It feels very robust with a metal headband and nice quality plastics and foam used. It's also very comfortable to wear. I've done a few 2-3 hour sessions and not had any feeling of discomfort.Overall an amazing headset that genuinely adds to the level of immersion felt when playing. I certainly believe that it adds to me being more competitive in online multiplayer games. I highly recommend them.
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20.10.2018

The Turtle Beach Elite Pro 2 wired gaming headset and SuperAmp are, quite simply, outstanding. The well-built, adjustable band makes the headset very comfortable to wear and does not feel heavy. The memory foam ear cushions provide passive noise isolation though they can get a bit warm when worn over an extended period. They are easily removed for cleaning or for replacement when/if that time comes. For those of us who wear glasses, Turtle Beach has incorporated their “ProSpecs Glasses Relief System” which allows an adjustment in the ear cushion which makes such a welcome difference in comfort level.The 'superhuman hearing' option provides 360 sound and clearly picks out footsteps, weapon reloads,approaching vehicles etc giving a truly immersive experience. The pro gaming microphone with flexible boom has Truspeak technology which means you have crystal clear communication. I would prefer the mute button to be on the amp instead of the cord but this is just a personal preference. The SuperAmp is smaller than the previous tactical audio controller and has a scrolling wheel. It connects to your phone via Bluetooth while the app allows you to customise your sound, stream music and take/make calls using your headset even if it is plugged into something else.Finally, although the Elite Pro 2 are compatible with both the PS4 and PC, my review is primarily based on use with the PS4 for gaming. I also enjoyed streaming music from my phone - the quality of sound/surround sound was fantastic compared to my usual ear buds though the headset is slightly too big for everyday listening while commuting/walking etc!! It is obvious that this Turtle Beach product has been well researched and designed to provide an excellent gaming experience and is definitely a step up again from earlier models - delighted with these and, though expensive, would highly recommend. 5*
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22.11.2018

[This review was collected as part of a promotion.] The Elite Pro 2 Turtle Beaches with Superamp are really nice. They are easy to set up, I love that they can be used for PC and for PS4/PS4 Pro, and the app really makes using them easy. Overall, I like so many things about this headset. The sound most importantly is great, the mic does a great job, and they look and feel high quality. I really like that I can control things in the app. It allows for such sensitivity and fine tuning which is something I’ve never been able to do with my headsets in the past. Additionally, I like that I can change the logo intensity and color. The fit on these are a little tighter and heavier than I anticipated.These squeeze my head pretty good and I don’t even have a big head. Additionally, these are about 14oz, which is 3oz heavier than my old set which seems to be a big difference to my neck. With how tight they are it almost makes them feel heavier too. I would like to point out that these are comfortable on the top of my head but the part that squeezes is the ears. I am a glasses wearer and these have compatibility issues with my glasses just like most other headsets I’m just not used to something this tight squeezing my head. It’s taken multiple wears and I’m still not used to it.I really like that the mute setting is on the wire and that there are no buttons on the headset itself. I have always hated buttons on my headset. I also like the adjustability of the mic and that it comes off. Overall, there are so many things I like about this headset. The creature comforts are there for me, with the mute button, the app, and the amp. The sound is truly great incoming and outgoing. My only issue is fit. I would definitely recommend this set if you are coming from something that weighs similar or more than this set.
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20.11.2018

Awesome!The Turtle Beach Elite Pro 2 Gaming Headset Plus SuperAmp is a new experience that tops any Headphone set I know.The ergonomic design allows for comfort and is even comfortable with Glasses. The ear cushions are made of air sponge and the lining is very comfortable so much so that it's easy to forget that you have this Headphone on your head.The Headphone is also extendable catering for a comfortable fit.One big advantage for Gamers is the crystal clear surround sound that allows you to know what direction the enemy is coming from enabling quicker interception.The built-in Mic is also perfectly crisp and clear and performs professionally.The Turtle Beach Elite Pro 2 Gaming Headset alsocomes with a Companion App that allows the "Super Amp" to perform brilliantly.The Super Amp device comes with an Audio Dial that can be adjusted whilst gaming because of the Bluetooth Technology, no need to pause your Game to make adjustments!The Stream Output on the Super Amp enables perfect Audio quality, another big Plus.This is a Headphone set that enables "Super Human Hearing," and is very much ahead of it's game.In short, I am so impressed with this exciting, innovative breakthrough in Technology.The Headphones and Super Amp come in a sturdy well presented Box and also comes with A Turtle Beach help card where you will find details that will give you support and help if required.I thoroughly recommend this product!
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28.7.2019

I play a lot of call of duty bo4 and with these headphones set up on “windows sonic” in Xbox One settings and the tutle beach apps super human hearing mode turned on. I have an advantage over the opposition. E.G. I can hear the enemy climbing up the ladder behind me or footseteps round the corner in front of me. Having tried the Astro Pro wireless and researching online for the best custom EQ. It still isn’t as good as the turtle beach in super human hearing mode. The headphones are easy to set up and use. They’re very comfy for 5-6+ hour gaming sessions in a hot room in summer without feeling sweaty. Mic is good. Easy to adjust sound quickly with super amp. Bluetooth to phone works well.Good fit on my head i have around 61cm head too. Just don’t ever drop the super amp or headphones they’re delicate. You will need a replacement if you do. But if your set up in a pro gaming style with a desktop gaming monitor and xbox in the desk below you won’t need to plug or unplug or even move the super amp. This is the ideal setup to give the best advantage over the opposition. Plus you’ll want wired internet and a gaming router that is set up to only connect to local servers to keep that ping under 30ms. with those set ups and these headphones in super human hearing mode activated by the smart phone app. You’ll do well, very well.
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3.12.2018

[This review was collected as part of a promotion.] As a gamer a high quality headset can help your game immensely. The Turtle Beach Elite Pro 2 Wired Gaming Headset with Elite SuperAmp Bluetooth audio controller is definitely a top of the line headset. The headset comes with an amp which has an incredibly long cord so no fear of being tethered super close to a tv. The perk of this amp is that instead of draining your controller battery while using the headset, this is powered directly thru the consol. If you don't feel like using the amp due to the fear of someone tripping over it, you can also directly connect to the headset.The only drawback to connecting to the headset is you have to manually control your audio settings directly thru the Xbox settings on the system otherwise when connected to the amp that is where you adjust volume. It does come with an easy on and off switch to mute and unmute your headset if you don't want to be heard. The headset is a little bulkier than other headsets, however, it is very comfortable and has amazing sound quality. Overall this is hands down one of the best headsets I've ever used!
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20.11.2018

I set this Turtle Beach headset up with my PS4. It wasn't difficult to get up & running even though there is extra cabling compared to simpler headsets. Once you're connected to the "superamp" and the PS4 you're basically good to go. One of the first things I noticed is that this is a VERY comfortable headset, one of the nicest I've ever used. I don't have very long gaming sessions because I suffer from migraines, but if I did I think these would be comfortable for wearing for extended sessions.Sound quality feels very high end, allowing you to pick up on even the tiniest of in-game sounds & effects - giving a small but significant advantage in multiplayer gaming.The microphone is less hard to judge as I can't hear the output at the other end, but other players don't seem to have any trouble hearing me, probably helped by the built in mic-volume adjuster. Highly recommended, but maybe only worth it if you're serious about multi-player gaming.
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13.10.2018

I'm using these on my PC as these headphones are both PS4 and PC compatible.Installation was simple enough. Plugged in the Superamp to my USB port and Windows 10 automatically installed the drivers. Plug the headset into the superamp and that's it really.The superamp has a knob for volume or use the PC control panel.Using the headset like this was perfectly fine if a little quiet volume wise.I have however plugged mine directly into my AV amp (you can't use the mic doing this) and I must say the sound quality is outstanding.Crisp, clear with a bass that doesn't boom. I prefer them to my Sennheiser HD599.If I could make one improvement it would be the ability on a PC to plug the headphones intothe headphone socket of my PC and the MIC in with a supplied adapter rather than having to use the superamp dongle on the PC.Yes you can buy them for £6 here on Amazon but it's an oversight I think.
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25.2.2019

I bought and struggled with the then 300 pound Elite Pro 1 as it was great playing games but sucked playing music or films. The sound was muffled in action partts and music was muffled if past 50% volume level.Anyways I decided to try the Elite Pro 2 fingers crossed but it had some of the same [roblems until I updated firmware and BINGO it all fell into place with perfect sound on films games and music and a lovely phone app to control it all.Also I even managed to get it hooked upto my p.c. and change between PS4 pro and P.C. with a flick of my option in the app.So many changes for the better from magnetic ear pieces making them easy to take off and side panels all for individual taste (I hope they make alot of diff ones)not used but configured the mic as this purchase is mainly for the division 2Thank you Turtle Beach
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2.11.2018

We didnt find these difficult to set up it's just a matter of what cable goes in which port ,It connects easily to both the pc and the ps4 pro,most of the settings for the sound are found in the ios app which is easy to use. The earphones themselves have to be the most comfortable I have ever worn with deep memory foam cups and no pressure on my glasses at all , the styling of them is very good I especially like the metal band and they look and feel like quality.Microphone sound is clear and its great to be able to detach it when not needed.however the selling point for me of turtle beach is the sound ,no one in game will sneak up on you ,its extremely clear and multi directional with every last detail audible with good separation .Top marks .
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29.8.2019

Ok, this is my 1st ever set of gaming headphones and I did my research. I was going to get the Astro's A50 but read far too many bad reviews on the gen4 about disconnection so I opted for these (yes people moaned about them being too quiet) But my experience was good enough to start with and I will admit that although the highest volume possible was fine for me I could see that they could go up a few notches. So before slagging these off I decided to update the firmware on them as prompted by the mobile app when connected to the headset, once this was done then the volume was increased by an extra 25% IMO, so maybe that's all people needed to do before saying they were not loud enough?Anyway I am happy with them.
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