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For Epson WorkForce Pro WF-3720DWF, 135 customer reviews collected from 2 e-commerce sites, and the average score is 3.8.

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13.9.2017

Quite a nice inkjet printer. I’ve been using something smaller so I had to clear things to find room for this. This is a “4 in 1” printer – print, scan, copy and fax. I must admit I never used the fax option and I probably never will. These days it’s easier to scan a document and email it with things like signatures and form filling being done online. Besides, I don’t have a phone line in any convenient place for the printer.The printer came well packaged and secure. Inside the box was the printer with polystyrene runners along the top and bottom edges to avoid accidental damage and the unit itself was in a large polythene bag with the power lead. No other leads are provided.A small bag contained the set-up disk, safety sheets and instructions in several different languages. All this is pretty standard stuff. The actual manual for the printer is on the disk or can probably be downloaded from the web.Setting it up was reasonable easy. There’s a lot of blue tape strips covering various parts that must be removed prior to switching on. They’re all pretty obvious. The actual toner cartridges come in a sealed bag and you have to install them yourself. This is relatively easy and the accompanying notes and the screen both explain this in detail.One of the bugbears with printers is the cost of the toner. Most printers are reasonably cheap and can probably be classified as a “loss leader” because the money is made on the toner. With this particular inkjet there is a separate cartridge for each of the four colours and if you buy the higher capacity units (anything smaller is a false economy) the refills alone will cost you almost as much as the printer. There’s always a tendency to go for the non-Epson replacements, and they’re probably OK, but you’ve voided the warranty if you do, so be careful. On the instructions for installing the toner cartridges it says:“For the initial setup, make sure you use the ink cartridges that came with the printer. These cartridges cannot be saved for later use. The initial ink cartridges will be partly used to charge the print head. These cartridges may print fewer pages compared to subsequent ink cartridges.”This appears to be the manufacturer saying “We’ve given you some low yield toner to start with and you’re probably going to have to buy some more pretty quickly”. Well, thanks for that. When I installed the cartridges and gave them a shake (like they tell you too), I could feel the ink sloshing around inside. Couldn’t Epson have just added a bit more ink for these initial cartridges because they needed to charge the print head?Moving on. I found the setup quite easy. There’s a small touch-screen on the printer which can be rotated up 90 degrees so you can either use it as it is on the front of the printer or rotate it so it sticks out and you’re looking down at it. The screen is clear, has excellent details of what to do and leads you through the system. It’s good for help in most circumstances as well. The system goes through a software update after installation and it’s all pretty painless. Epson have certainly done a good job here. I initially set this up as a USB connection then went back and set up the Wi-Fi system. There was no problem.I tested the machine for printing and scanning and I thought the quality was good. For printing the paper tray is a good capacity (250 sheets) and the printed sheet comes out the front of the printer. There are two fold out runners to catch the output and make sure it doesn’t end up on the floor and I found that having the output at the front instead of the side was a space saver and a good idea for home use or a small office. Once I’d set up the software from the disk I tested the scanning process. It’s OK but I found it a bit slow, certainly slower than the Canon scanner I’m used to, but I guess it’s quite good to have a printer and scanner all in one. It gives you a variety of options with documents and photos which is handy to have in one place. The only difficulty I found was when I was trying to scan a passport - in essence a thin book - the machine kept telling me there was a paper jam and in the end I had to give up.Overall I think it’s a good printer but I took a star off for the toner issue and the scanning issues (speed and problems with thin books).
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12.9.2017

This is a review of the Epson WF-3720DWF ‘4 in 1’ printer, 2017 model. Once the box arrived I knew it was quite a fair sized gizmo and on unpacking it, was proved right as in a lot of cases the box is vastly oversized and the actual item sits in the middle of all the packing looking lost, but not in this case (or box) . Apart from the usual stuff like set up bits and pieces, mains lead etc. getting the printer out was not as bad as I thought and while its slightly heavy - considering what it does, hardly surprising - but its footprint is no bigger than the old Samsung laser model I have just parted company with.The overall construction is quite impressive and the plastic seems to be quite robust as one assumes this was based on this item being used in an office environment where it would have to take the everyday ‘knocks and bangs’ of such a place and hence the 'PRO' in the product title. Casting an eye over its features and it seems to be quite up to date in that respect. It has both wired and wireless connection - I prefer the wired myself as it used in a study environment - and has a touch screen that once you get the hang of it, as the menus are quite well laid out and very intuitive and so is quite user friendly as they like to say these days, its a doddle to use but as with all these things it relies on the person using it of course.. It has a good sized capacity paper tray. Once the drivers installed, and this did not take any great length of time to do although I have never sat and timed this process with any printer I have owned as once it’s done that is it and then it was all systems go. In use the printing of plain paper is very good and without timing it, I would say this is quite fast enough with the good news being the actual print quality is first class and since using it, have had no problems with either the feeding or the printing and its now over a hundred or so sheets of A4 paper been produced plus assorted sized envelopes. Photos are a tad slow being printed but the quality is there - the 6 x 4’s are as good if not better than ‘shop produced’ prints - but obviously the bigger the size you print, it takes slightly longer to print them pro rata but once again the quality is there and from a personal viewpoint I have never wanted ‘a print a second’ as speed as never been a priority, but quality has been and this fits in well with this model. Scanning a photo does take time compared to scanning a sheet of paper with print on, which I suppose is to be expected, but I will say I have had better scanning results from an old model Canon but overall this copes okay and therefore passable. Now the good news is it takes separate ink cartridges - much like my old Canon A3 printer that took five cartridges with this one taking four but the biggest drawback is the price of these cartridges as they are not cheap but casting an eye around to see if there are any low priced one about is proving not very fruitful at the time of writing and I am reluctant to use third party ones in a new device. Having said that, the machine is still going strong on the basic set supplied with it but I feel I want another set ready for when these dry up!. I have this in my home but considering its features, its is aimed at a small office or similar but even so, apart from the high cost of the ink cartridges, its quite a very good machine overall but due to the cost of the inks which I feel lets it down, I give it four stars.
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13.5.2020

Alas, our venerable Epson WF-3620 decided to hand its cap in after quite a few years of sterling service.Basically, it was getting a tad tired and paper handling rather a chore! This printer appeared to be a more modern equivalent, so we took the plunge.Installation was pretty straightforward and it does everything we need more than adequately. We learnt from the previous printer that 90 gsm paper was a good choice in terms of price Vs performance. Print quality is excellent and we've had no issues with paper handling - including double sided prints. Copy and Scan work as expected and we do not use the FAX facility. Printing is reasonably quiet but certainly not silent!We chose to use a wired LAN connection to our home network,rather than WiFi, and again, this was not an issue. We print from Android devices, iPhones, MACs and PCs (Windows 10) - again, without problems. We also use Epson Connect and Remote Print.That said, I will not go into my usual diatribe regarding the cost of genuine Epson inks. Suffice to say a set costs almost as much as the printer - which is criminal! Once the installation inks provided with the printer were used up (in about 24 hours), we swapped to compatible 35XL inks from Toner Experte and GPC Image. All of these work fine and we have had no issues at all. Print quality is similar, colours are vivid and the inks dry quickly. The only difference is the printer tells you that you are using non-genuine inks when a cartridge is installed. Just pressing 'continue' resolves that.The 'Maintenance Box' is another creative invention from printer manufacturers to increase their revenue. On the old printer we had to change this about every 9 months as we are quite heavy users. Time will tell how frequently we have to change it on this printer. At least some compatible ones at a reasonable price are available.So, in conclusion, we are very pleased with this printer as it meets our simple needs. It may not have all of the whistles and bells of more expensive models but for us, it is more than adequate. Time will tell how well it performs in the future......
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23.11.2018

We bought this to replace a previous model on which the print quality had deteriorated to unaceptable and the ADF duplex function had stopped working. I went through all the main manufacturers web sites and listed all of their products which met our requirements. I then ruled out any that were more than I wanted to pay and read reviews of those left. Unfortunately, the reviews left me without an obvious choice as one review rated a printer as the bext thing since sliced bread whilst another review panned it! Then my wife stumbled across one at a local retailer which sounded OK. However, when I read the review, it didn't meet my requirement for a duplexing ADF but the uplevel model did.So I checked the reviews of the uplevel model it was alegedly the best printer of 2018 and at an acceptable price. I couldn't work out why It wasn't on my short list so I went back to Epson's web site to see it priced at around £600 - no wonder it wasn't on my short list!So far, I can't find anything I don't like. It's smaller than the one it replaced in all dimensions even though it has two paper trays. The print quality on both text and photos is faultless, it has loads of connectivity (including NFC), was easy to set up and is very easy to use. The OEM print cartridges are expensive of course but so far, it seems very economical on ink usage.
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3.9.2017

Aimed at businesses, a 500 page capacity paper holder printer and 4800x1200 it prints out business quality flyers, leaflets, business cards, photographs etc. Both the printer and scanner can do both sides of the paper if needed. The scanner has a resolution of 1200x2400 so scanning old photographs meant I managed to get all the detail in. The 10cm colour screen is much easier on my eyes, using an apple or android device you can print straight wirelessly to the printer, this is no matter where you are at work or home or out and about.This printer is razor sharp quality and because it equals laser printing it also saves you around 50 per cent in costs of printing. Its remarkably fast too,I've never seen a printer print this fast before, even with colour print outs. With a 50 page document feeder and 2 paper trays with 500 capacity means you can load A4 in one and envelopes in the other. This printer would be an ideal upgrade for any laser printer you have. I've given it 4 stars instead of 5 only because I don't like using cartridges and some manufacturers (inc Epson) are now using built in ink containers that last ages which I think should be the next move on a permanent basis.
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27.9.2017

This is my third Epsom printer in about 9rs years so operating life has been 4-5 years. I'm relatively happy with that given that I' have to print handouts for clients so this means I'm quite a heavy user.I've stuck with Epson after having considerable problems with HP-less said the better about the Tesco printer which caught fire.......on the whole they are pretty reliable. Like most outfits they try and drive you to their own ink which costs a lot. However I've found the previous two machines to work very well with cheaper refills. This is despite Epson's 'helpline' advice which basically blames any malfunction on not using the correct product.When things have gone wrong I have found the self contained functions like nozzle cleaning etc. to solve most problems and they are very easy to follow as indeed is the set up. Out of the box to full speed ahead in 45 mins-most of which I spent drinking tea and waiting for the set up to work.This model is bulky and I have it next to desk rather than on it. As with all these things time is the ultimate test but so far an easy 5 stars.
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21.1.2019

Dear Salihkadir,Hope you are well. Firstly, thank you for great customer service skills. I write today because, even though I reported that the printer was defective and wanted to return it but you adviced me to to just keep it. I want to say I bought new cartridges ( original ones from Epson) and the printer works very good.I feel I should pay you, I feel you deserve your money. It is for this reason that I wish you ask you to authorise Amazon to allow me to pay your money. When we work hard, we deserve what we work hard for and I am not in any position to just keep your printer and not pay you.Secondly dear other present and future customers who also love the epson workforce 3720 , I do,I kindly advice you to read the printers instruction carefully, if your printer did not come with instruction guide, please download it online or use youtube like I did on setting up my one to print and scan wireless through my computer. Thank you Epson for such a brilliant 4-in-1 printer.Thank you Salihkadir. Stay blessedSimon N.
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12.7.2018

Good quality and works well. Got it for my daughter and family. I use a WF 4545 and it has been going well for a year or two now without fault except that it refuses to link wirelessly with my HP PC, but is OK with a Lenovo Book and a Samsung Note4.Just be aware that Epson ink jets have a tendency for the jets to block if left for a few a couple of weeks between uses. And when they do, using the cleaning function can make matters worse. Never ever do more than 3 cleaning cycles. It uses stacks of ink and block up to the point where other cleaning methods find the going tough. Best advice for unblocking I've seen to-date is on www.inkmagic.comIt worked for me.Best way to prevent this happeningin the first place is to ensure you print a page using all colours and black at least weekly.And note that the reason the jets block this way is because they are so fine to provide the best quality definition.
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13.9.2017

Got this for my son, who only had a very basic printer which was years old, so this is a great improvement on that. It is a fairly large printer, which may be a problem if desk/hutch space is at a premium and, of course, needs space above it for the top feed to operate. He wasn't impressed with the manual, but as he works in IT, he didn't have any problems setting it up and getting it connected. It is mainly used for scanning and printing (documents and photographs) and the results are very good. Not sure if the Fax feature is necessary as this is hardly used these days, but the email feature is a good additional feature. Obviously cannot comment on durability, but the printer appears quite solid and well made,and time will tell. If you need the specific features this model offers, then it is a good printer at what is an acceptable price. Good all-rounder.
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20.3.2018

Had a HP office printer like this, which had a print head failure.The cost was a stupid amount, but I found this Epson WF3270 on offer with cashback for less then the print head....I already had an Epson A3 Photoprinter, so I went for it.You get the usual setup inks - but they worked for a surprising amount of time.Apart from the odd print head clean, this has been a great printer so far.Fast to warm up and gets the pages out fast - even on duplex.Connecting to the network was easy, as was linking to network store for scans.There are regular firmware updates which is reassuring.The Epson inks are extortionate, but there are a few decent compatibles ones.I use the Welpop ones in both Epson printers and they print well.This does give a warning they are not genuine Epson,but that's fine.
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12.10.2017

So easy to set up, I didn't even need the instruction manual! The printer talks you through nearly everything on the touch screen, and even prompts you for updates. Wireless print speed is exceptionally fast - so is copying - and I love the courtesy feature which gives the printer its own email address and allows you to send it pictures to print from wherever you are in the world, as long as you have wifi. Amazing! it's a sturdy little thing too but nicely sized; it will replace our older, bulkier epson. Very happy with it.

28.3.2019

This is my first time purchasing a printer and I can honestly say this was a wonderful purchase for me, it does everything I need it to do and saves me time and money visiting the local Internet cafe to pay for the same service. One of the features I quite enjoy is the wireless printing, you simply download the Epson print app onto your mobile or tablet device and link it to the Epson Workforce which has its own WiFi once they're connected you can print documents via the device you own without any cables involved.

18.4.2018

This is a revised review. The printer is great with the quality of the printout as sharp as my previous Samsung laser. I am very pleased with the purchase. Initially i had issues with the cashback promotion which took the shine off a little. I took matters up with Epson and their Customer Service Team were excellent and sorted everything out for me. My cashback was then processed in less than a week. Found this level of sincere customer service very reassuring indeed. Good job Epson.

26.12.2017

Good printer that can be rigged up to the internet quickly and effectively. Scan and send documents through to your email or to your desktop. Copy documents in colour or black and white. Print quickly. It can handle a good amount of traffic and has excellent print quality. Cartridges are easy to change and the display shows you where your ink levels are. The screen displays all you need to know, and the menu is easy to use for all. A great multi-function printer.

4.12.2017

Really good printer for the money, good quality output and, importantly for me, automatic dual sided printing.Ink prices were a bit high, but already pattern cartridges are out and the price is dropping quickly.The wifi connection is easy to set up and works faultlessly allowing printing and scanning from anywhere. There's even an app so you can print from your phone remotely, nice touch.

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