Western Digital My Passport Ultra Mac 5TB Silver - Reviews
(3.8)
80 reviews
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For Western Digital My Passport Ultra Mac 5TB Silver, 80 customer reviews collected from 1 e-commerce sites, and the average score is 3.8.
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12.7.2020
The product itself is excellent, but I had substantial issues getting it to work correctly. In my experience (others may find differently) it was not Time Machine Ready out of the box and required a significant amount of research and experimentation to get it to work.When first connected it backed up 2 or 3 times, then said 'back-up failed'. Googling and experimentation ensued. I downloaded the more comprehensive WD Utilities software and used it to ensure the sleep function was not the cause of the failure. It would then back up once after restarting, and the next backup would fail as the first one still said 'in progress'. Restarting meant it would again back up once,
30.3.2020
Got my second of these drives for use with my MacBook Pro and iPad Pro and both work seamlessly ONCE I replaced the included cable. A short, bulky and ill fitting usb c cable with what feels like a brilliantly built product just ruins it. A good quality usb c cable isn’t expensive and in the bulk WD could be buying would make s minimal impact on the RRP so it’s just laziness.Once the cable drama is dealt with the drive performs great. High speed transfers and compliments my setup well. Have seen a few reviews which moan about the speeds but the included pictures almost always have as picture of as windows setup and my guess is that they are using the included usb A adapter so ofcourse your going to get low speeds,
20.3.2020
I had problems with my Mac recognising 2 LaCie HD's which i had to return, so I ordered this without much confidence. However, I plugged it into my new 2020 MacBook Pro and it instantly opened Time Machine and asked if I wanted to use it as a Time Machine backup - clicked yes and it started to back up the 500GB of data - my selecting 'back up automatically' it set itself to do hourly, daily and weekly backups. Super simple and effortless - not had it long so can't say what the longterm operation is like but for a plug and forget backup system it seems hard to beat. The HD is also very small and neat,
15.2.2020
It is great for mac (I have used it on my macbook pro) and the password protection is easy to set up.Although not major, but I have seen tiny glitches while copying data into it. I have not used it for long (bought it 3 months back) and hence I would recommend this to be your 2nd back-up drive :)I hope you will like my review, if you found it useful please hit ‘Helpful’. It will make my day :)
10.2.2020
This is a nice, neat device. Worked as expected as a Time machine backup device so easy to set up. Careful when encrypting the device AFTER data has been written to the device it took nearly 4 days to encrypt. Create the partition with encryption right from the start. Apart from that I am very happy with the device.
14.4.2020
Great product and is small enough that I can take it anywhere with me. It genuinely is smaller than my phone!Have it running partitioned so I have 1TB for back up, and the other for storing media etc.works perfectly
13.11.2019
Bought palm-sized product to back up an old mac- does what it say on the tin so to speak.Nice tactile feel and does not leave greasy fingerprint marks which I lothe with shiny products...All good thus far! :-)
23.11.2019
Easy setup, but for the first 2 weeks couldn't get it to backup time machine on a Mac, but in the last few days seems to have kicked in and is working fine now, let's hope it keeps working
19.6.2020
I'm using it as a external backup unit for my Mac Mini with Time Machine. It's fast, thanks to the USB-C interface, and reliable so far. That's what I expected, so I'm happy with it.
20.10.2019
purchased two other makes and needed to return them, however this TB passport is made for Macs, is well advertised and works immediately with my MbA, very please and would recommend
4.11.2019
Working fine , with OS13 until PC goes to sleep , then drive moves from unlock to locked & requires the unlock key. This is a Mac OS problem tho for High Sierra software not WD..
13.5.2020
Did not need tech support hence 3 stars as while it was available could not comment on quality. It was as straight forward a plug it in an go. If I can do it anyone can.
7.3.2020
plugged this it to my Mac and started time machine straight away. also created separate folders on it to store excess photos and music etc. very happy with purchase
20.2.2020
Cable that came with it didn't work but Amazon customer service gave me cashback to buy a new one, and a good one at that. Very good hard drive, fast lots of space.
25.11.2019
I have used WD my passport external hard drives for sometime now, this 5 terabyte hard drive downloaded my music and files very quickly and there is loads of space