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For QNAP TS-431P3-2G, 1 customer reviews collected from 1 e-commerce sites, and the average score is 2.

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2.6.2021

Since I took delivery of this NAS, it developed a fault with one of the ethernet adapters. I have been told by QNAP support that I have to return it to them for repair or replacement. And here's the rub: I HAVE TO PAY the POSTAGE to send it back! I do not feel this is acceptable customer service as the item is still under warranty. The troubleshooting to identify the fault was also extremely protracted.

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