Brabantia Prdal Bin MotionControl Fingerprint Proof (2 x 20 L) - Reviews
(4.8)
56 reviews
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For Brabantia Prdal Bin MotionControl Fingerprint Proof (2 x 20 L), 56 customer reviews collected from 1 e-commerce sites, and the average score is 4.8.
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26.8.2015
The lid on my waste bin cracked in a few areas, so I contacted Customer Service. Brabantia stood behind their product and replaced my lid with a new one, arriving within just a few days. The newer lid is significantly more durable, and I have no doubt it will last for years.I own two Brabantia waste bins. I chose them initially because I think the Brabantia products have superior design and quality (over the many look-alikes).But now I'm interested in other products, and can't wait to buy them as gifts for friends and family. There's nothing better than a company that values customers, and is sincere about providing a quality product. Props to the team at Brabantia! Bravo!
14.7.2015
We bought a new bin when we moved into our new house a couple of years ago. The lid eventually wore out with so many people in our family touching it open and closed. - there are 5 of us plus the nanny... Brabantia replaced the lid within a week for free! That is from the moment I made the report online to the moment it arrived at our home in Dubai, UAE (all the way from Europe). Wow! That's what I call CUSTOMER SERVICE EXCELLENCE :)My wife and I have already decided that we will never buy any other brand of bin. WE ARE YOUR CUSTOMERS FOR LIFE! THANK YOU BRABANTIA FOR BEING SO AWESOME
14.1.2014
Brabantia makes beautiful, and admittedly pricey, trash cans. But on top of beinggreat-looking, and really functioning superbly thanks to actual quality, their brand support is amazing. I had a problem with a perhaps 9-year old can lid. I thought I'd just have to buy a replacement but, no, the 10-year warranty really worked and a new one was shipped in no time, with the main concern of Branbantia being to helpfully insure that I had described the correct model number. Amazingly positive consumer experience, from purchase through warranty.
9.8.2015
Having bought a Brabantia bin about seven years ago, we went to open the lid and find that the catch had broken. I remembered the bin came with a ten year warranty so went to the website to see what options I had. After completing a couple of very simple questions, and bearing in mind that I no longer had my proof of purchase, a new bin lid was ordered for me free of charge. Amazing! Although Brabantia bins are not cheap to buy, I would definitely recommend to others as the ten year warranty is certainly worth having.
7.4.2014
This product was supplied to me through warranty and I was delighted with the service I received. Someone took the time and care to email me to check that I had requested the right product (very grateful as it turned out that I hadn't) and I was kept well informed. It is good to see a company taking customer service so seriously and getting it right. Brabantia products are premium priced but I would not hesitate to purchase again having experienced such a great level of customer care.
10.3.2016
Bought it for our small kitchen in our london flat. Still running fine after 4 years.The plastic buckets side handles are starting to crack though, but might be because I carried them when heavy loaded...1 bucket for general rubbish, the back one for paper/plastic/recycling. Great idea inside a nice metallic bin.The lid is not too noisy. actually sometimes makes a loud noise when opening because it is hitting the wall behind.Quite easy to clean
15.2.2017
Have a brabantia bin. Had it since I can't remember when - seems like forever. Lid suddenly broke. Ordered a new lid. Brabantia emailed me back suggesting I had ordered the wrong lid which I had. Sent me the correct one. Bin good as new - actually rather better as new designed lid. Only bin I've ever owned for which you can get spare parts.
7.4.2014
We have owned this product for several years. It is made of high quality material, is a useful shape for the kitchen and does what it says on the box. We had a problem with the lid not opening or closing. This was quickly resolved by Brabantia who sent us a new lid free of charge under guarantee. Service was quick, easy and efficient.
7.12.2016
Ordered this product a few weeks ago to replace my broken lid. The replacement fits and looks well. Its great to have a lid that works again. The product has had a slight revision to my original. The catch that was a solid plastic bar which could easily broken. has been replaced by what look like a blue replaceable catch.
16.12.2013
We had an old Brabantia bin with a failing lid and the measurements for this part appeared to fit perfectly. Brabantia contacted me and clarified all the measurements and confirmed that this lid would fit. They also supplied a vital plastic surround which enabled the new lid to fit the old bin perfectly!! Excellent.
28.6.2016
How many companies take the trouble to ask if you are sure you have purchased the correct item, and provide a video as backup - certainly Brabantia. As with other household goods there are a multitude of spare parts. Getting the wrong one happens too often. Not in this case! Thank you Brabantia.
4.8.2017
I ordered this lid to replace a broken lid on my Brabantia bin. I love the quality of Brabantia products and have been a loyal customer for many years. I wasn't disappointed. The new lid has changed in design a little, but is still top quality and looks great. I am delighted with my new lid.
28.11.2013
A quality replacement for a broken bin lid. The catch had sheared off, and the replacement arrived promptly and well packaged. I noticed that the new lid has a replacable catch, which will save replacing the whole unit in future. Overall fantastic service for a wualtiy item.
19.6.2014
Needed replacement bin lid. Easy ordering. Informative email to double check I'd ordered correct size. Arrived within a few days. Well packaged. Right item. Works perfectly. Bin now as new 7 years ago. High quality products with excellent service to back them up.
4.12.2020
Just received this bin. Overall looks good, no damage seen. One small moan. You cannot fit the lid centrally over the two bins as the opening/closing mechanism fouls the bins, you have to offset the lid slightly despite what the photo shows. We'll get used to it.