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For Zassenhaus Montevideo, 1 customer reviews collected from 1 e-commerce sites, and the average score is 1.

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1.2.2018

Nice quality materials but poorly constructed. My Zassenhaus grinder arrived today and I was expecting (as per the reviews of others) something of exceptional quality but was sorely dissapointed. Upon opening the grinder’s coffee grind tray, I noticed 3 pin tacks (miniture nails) rattling around inside the tray. On removing the tray, I noticed a 4th tack. Inspecting the grinder’s internals revealed the tacks should have been used to fit the wooden feed cone to the wooden top cover. Without these tacks being fitted the grinder shaft was not being properly supported and was “floating”, so fitting them was essential.Due to it being a “relatively” minor repair and not having the time and energy to send it back,I stripped the unit apart and fixed it myself -not what I was expecting to be doing to a brand new and bloody expensive item. Further to the quality issues previously mentioned, I found that the two retaining screws that hold the “fixed” grinding plate to the feed cone plate were two different diameters, which became apparent upon refitting. If you don’t fit the correct screw to the correct hole you will have further frustrations.....Really........! I’m sure they could have used two identical screws or are they raiding parts bins to construct these machines? My grinder was allegedly inspected 26th Sept 2017 by “Inspector 22”. Inspector 22..........perhaps a career change is needed.
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