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For Hansgrohe 28272, 333 customer reviews collected from 2 e-commerce sites, and the average score is 4.5.

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Amazon has 326 customer reviews and the average score is 4.5. Go to this seller.
Ebay has 7 customer reviews and the average score is 4.7. Go to this seller.

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1.6.2015

This is a really excellent shower hose. It doesn't become either hot or cold, so when it touches your skin it just feels neutral. It's flexible and light (although certainly not flimsy), it was simplicity itself to fit to a standard Triton shower - and doesn't leak or drip at all. It's darker than the metal coil-type hose which is usually fitted to showers, and it has a slight sheen/glow - so it looks better and more luxurious.Thank you to the reviewers here who mentioned that both washers were packed into one end of the hose, otherwise I would have missed that fact. (The washers are standard and so, should they ever perish or wear down,it's easy to get new ones (and I bought a packet of ten washers here on Amazon at the same time as I bought this hose, just in case). Something else worth mentioning is that the hose is very twisted in the packaging and at first it seems that it will forever be twisting against where you want to go when you use the shower, but after a couple of showers the hot water running through the hose gets rid of all the kinks and it's then perfectly smooth and unkinked.I'm just about to order another of these hoses for the (brand new) shower/mixer tap on a new bath. I was going to wait until the existing hose lost its colour, but I've decided that the new bath and taps will look even better with this hose - and I won't run the risk of scratching the new bath with the Hansgrohe hose which I would with the one fitted to the new shower/mixer unit.A really excellent shower hose.16 November 2017 - The hose is still performing perfectly and looking as good as new (it just needs an occasional simple wipe over with some descaler on the cloth to remove limescale, something which is virtually impossible to do with conventional twisted metal hoses). I haven't yet needed to change either of the washers. A second hose, which I bought for the shower unit over the bath, is also 'as new' after over a year.
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22.1.2014

Like lots of other people I bought one of these replace an ageing segmented shower hose. It was looking a bit worse for wear and I decided to get something different this time. It's very easy to find cheap shower hoses these days but not so easy to find something a bit more interesting.The end fitments on this hose are a cut above the usual ones you find on sub £10 shower hoses. The finish seems well applied and flexes easily with the hose. Included in my package were two washers inserted into one end of the hose and a plastic retaining cap placed over the end to stop the washers falling out.On first glance I any thought they had included one thick washer, then I found of course that there were too thin washes.With my shower I needed 2 washers each end, luckily I had some at home already.
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18.6.2016

These are excellent quality and the outer sheath is smooth plastic so no damage to tiles or expensive stone baths through friction with the conventional ribbed metal hose. Slightly more expensive but well worth the money. However, on minor issue: I bought the 10mm hose washers from amazon that are shown in the 'frequently bought together list' against this item. These do not fit flat in the hose connectors and I cannot get them to seal properly. I measured the original hansgrohe washer against the standard washer from Amazon and the former is slightly smaller - probably metric versus imperial - there is in fact just over 1mm difference in diameter. The latter are also much more thin and flimsy.So buyer beware
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13.12.2016

I was fed up of going through numerous shower hose replacements that either split or became stiff as a board. I liked the idea of the hose being encased in plastic and so no issues of lime scale deposits around the usual stainless flex covers. Also the collars at the end, the fixings are narrow and not bulky, meaning this when fitted allowed the shower head to slot into the existing holder on the wall. All in and in varying measures of value, this item ticks them all, Build quality is excellent. Just a note as others have said, the washers are attached on one end if i remember, so just be aware to fit these in place before attaching.

15.11.2020

Excellent quality, Easy to keep clean and with the free rotating end it doesn't force the spray head to try and twist away.Points to note:Before fitting, put it in the bath in some warm/hot water to ease straightening the hose out, remember it's been coiled in the box for a while.Use grippy gloves or similar to fit as the end shrouds are smooth and difficult to initially tighten.If you have low pressure or low flow then this hose may not be for you, I used it on an electric shower, and noticed a slight drop in flow at the head, partially because it's a narrower bore than the original hose, but also it's longer.

6.9.2016

I bought this to replace a very similar hose I bought from Grohe nearly twenty years ago, which recently leaked increasingly from the swivel connection. The new model is nearly as good, though the old model had two rubber rings set into the surface of the tapered connection that attaches to the shower head, that allowed the hose to be parked more securely in to shower bracket. Otherwise great, and the smooth outer surface is particularly child friendly. Flow, using a decent power shower, is more than enough for a large shower head.

21.8.2013

Bought this hose to replace a cheaper hose bought from a DIY chain for an over the bath mixer shower head. Used it a couple of times and the hot water passing through the hose softened it and set a permanent kink limiting the water flow. Fitted this new hose and have used it several times and have had no problems whatsoever. Added benefit is that although it looks a milky silver the smooth plastic coating means I shouldn't get any scale or rusting. It is expensive for a shower hose but maybe a case of you get what you pay for.

25.7.2015

Fantastic universal shower hose. I replaced an old Mira one which has many grooves that catch limescale and soap scum. It was a nightmare to keep clean and was also prone to leaking. The Hansgrohe one is sleek and looks very sophisticated. It doesn't have any grooves to catch dirt, or to fail in the future and cause leaks, and it is a great length too at 1.6M. Initially it hangs slightly strangely due to having been packaged in a tight spiral, but it soon relaxed into a normal shape.A great buy.

12.9.2017

Bought to replace a shorter hansgrohe hose which started leaking after 8 years regular use. Found it at a good price on Amazon. A quality original hansgrohe item and easy to fit, with clear instructions. In operation, it has an attractive and resilient 'matt shine' finish that's easy to wipe clean and doesn't attract calcium deposits like metal hose. 2m length allows use of shower head on additional holder halfway down long side of bath, as well as high on shower rail, without stretching

31.3.2014

I am very pleased with the hose, our old 'segmented type' hose suffered from black mould frequently. I had to wash with bleach regularly to get rid of the mould. This one being smooth has no where for the water to collect, therefore, no where for the mould to grow. Only time will tell but looks great. The only criticism is that the fitting at the shower head end of the hose is rather short and it doesn't fit into the holder very well. May try it reversed to see if that is any better.

16.1.2016

This hose is excellent, it looks smart and the fact that the surface is smooth means it doesn't get dirt and limescale in grooves like the other hoses I had before. Metal hose is covered with kind of plasticky surface so it doesn't scratch the bath. I used to get segmented hose replacement every year as they always got dirty and broke so they would leak. It looks like it will last much longer, only time will tell. So far I had it for about 4 months and it still looks like new.

13.4.2014

very impressed with service from amazon - placed order for this product saturday lunchtime and received it sunday morning!like other reviews i was fed up with the cheap coil type shower hose that i was forever cleaning and replacing, so decided to go for this product which is really good and worth paying the extra for.Took seconds to fit and was supplied with washers - looks really good and requires minimal cleaning and doesnt kink.would definately reccommend.

17.7.2014

Really nice shower hose. Doesn't need cleaning very often and when it does, it's so easy; just a quick wipe with a sponge and it's done. The only criticism I have is that the ends are a bit smaller than the original hose which came with my shower, so it isn't gripped well by the shower wall clip, allowing the shower head to point in the wrong direction on occasion.Note that both black rubber washers are stored together at one end of the hose when packaged.

3.12.2017

It looks good, stays clean, doesn't wrinkle. Two slight issues(a) the conical connectors are very long, and need to be done up tight to avoid leaks. I needed three washers on the shower end to get the thing to seal properly.(b) I don't understand the "freely rotating bit". I've had to undo the shower head, rotate it and do it up two or three times. This makes it the same as every other showerhead I've ever had.So, I like it but it's not quite perfect.

28.7.2015

This is amazing quality washable not like them link metal ones the silver can not rub off as its sealed behind the rubber tube , fittings of good quality you get what you pay for and no wonder . looks the biz in my shower, I love it love it . I have standard taps and fittings on shower head fits great 2 washers supplied there both together under plastic cover .Well its well worth the money might get a smaller one for hair wash and dog wash use .

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