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For Lowe Alpine Aviator 40 anthracite, 1 customer reviews collected from 1 e-commerce sites, and the average score is 1.

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14.2.2020

It's a great bag, the wheels are stable, the handle is good, spacious, durable fabric.Mine developed a fault - over a few weeks of use the left handle got stiff. It grinds, sometimes sticks, makes a noise. Lowe Alpine provide a lifetime guarantee and told me I should return the product. I have bought Lowe Alpine bags many times, they are good stuff, so I'm happy to return and replace/refund. So I tried to return.- The seller (IFL Store) tried to claim on the phone to me that they did not sell the product.- I called Amazon and explained, Amazon were unimpressed, Amazon then rang IFL and told them they had to process a refund.- One month later, IFL store again refused to refund,claimed they could not replicate the issue (which is obvious on use and was clearly described). They sent the exact same bag back to me with the same fault present.- I wrote this horrible review as a result.So, sadly, much as I love Amazon and Lowe Alpine, avoid this seller.edit: Amazon kindly agreed to refund me.
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