4.9.2018

Fist impressions, the carpet washer isn’t too heavy, it isn’t horrendously weighty that carrying it up the stairs is a painful task.The thing came in two parts in the box, being the Handle, and then the base unit itself. There’s a bag with two screws which attach he handle, you need a screwdriver to put it together, fairly straightforward, doesn’t need instructions, it’s so simple, that a child could do it.It comes with 500ml of carpet cleaner with it, which is “alpine fresh” (very piney, disinfectanty type scent which honestly, I know some will think smells like bathroom cleaner but I actually love the scent of pine). You only need a capful per tank,so this carpet cleaner is going to last a lot of washes.I’ve cleaned four carpets today, the cream carpet in one bedroom, the charcoal grey carpet in mine, a brown flecked tightly woven carpet (the hardwearing type) and a large red fluffy pile rug from the living room. All had varying degrees of results.The cream carpet didn’t come up that well, but this carpet has only had one brief clean in 8 years (with a small handheld carpet washer which doesn’t even have a spinning brush) so I didn’t expect much. It brought it up a little but it took five tanks of water to do half of it before I had to give up because my mum wanted to watch her tv and my washing was interfering, lol. The cleaner did lift up two stained areas, one where a plate of meatballs had fallen and left a huge tomato sauce mark and the other side where a coffee cup had knocked over an ashtray and then spilled into the ash, I was surprised those stains came up because the small cleaner I have didn’t shift them remotely.The brown carpet came up very nice, it too, is 8 years old, and a bit worn. It’s due to be replaced but as I have horrendous rhinitis, I wanted to give it a good deep clean in the hopes it’ll help. I was amazed that for an area barely six feet long by four foot wide could need four tanks of clean water...and each time the used water reservoir was absolutely filthy (to the point, the water each time was literally brown and quite opaque). I won’t say the carpet came up looking brand new but it came up considerably cleaner looking and I could see a massive improvement of the areas near the doors where the most foot traffic tends to be (people who have carpets for a few years will know what I’m talking about, near doors, carpets always look a bit flatter and look somewhat faded in those spots). I was very pleased with the results.The charcoal carpet in my room (which is almost black) is the newest carpet in the house, it being only about four or five years old. It’s had two cleans with my small handheld carpet washer (which as mentioned, doesn’t have a spinning brush like this one), and this one literally almost looked brand new afterwards (the only telltale it is the raised pattern of the squares is quite flattened from years of foot traffic.The rug in the living room came up fantastic, it’s a red fluffy number, one of those ones that became popular a few years back, with the tall woolly fibre type pile. It’s only a few years old and hadn’t had a wash before with anything other than a steam cleaner, it came up fantastic. Pile looked quite restored, and the colour looked beautifully vibrant. A lot of cat hair came up despite I had just vacuumed that rug previously.In all rooms, I noticed the smell is beautiful and fresh although I did feel a bit breathless afterwards (I’m asthmatic and I think perhaps the pine scent has gone for my lungs).Four stars is what I’m awarding this one. This is a good carpet cleaner, it does what it needs to, but is not a five star one.Issues I had which lose the star:1. The brushes are definitely not stiff or powerful enough to shift the dirt, and it does take many, many goes over and refilling the tank which is where most of the time is spent, really.2. The vacuum drags the water up before the water has had a time to settle into the fibres and let the brushes get to it, with the result you’re constantly having to keep the water spray trigger down (which means the water tank lasts barely five minutes). I know I’m right about this because the third time I put the dirt water tank back on, it didn’t take the water up (maybe because the inside filter was caked? Not sure), the sprayer was soaking the carpet and I could see the brushes were pushing the water and dirt around far more efficiently and the dirt was actually shifting when the water wasn’t being drawn up into the dirt water tank. Once I had it on right again, it stopped cleaning as well. This might be worth looking at for a future model, perhaps, if Russel Hobbs is reading. :)3. The clean water tank is an awkward pain in the backside to fill, it didn’t fit either of my sinks so I couldn’t get it under either of my faucets, it has no handle to hold it still while filling with a jug and it has no flat edge at the bottom so it can’t stand up on its bottom while I was filling it. I have filled the thing about twelve times today and at least eight of those times while filling it, it slipped, fell and spilled water out everywhere. The hardest part of the process shouldn’t be struggling to fill an awkward shaped tank.4. The clean water tank leaks everywhere when you turn it upside down to put it in. You have to be damn fast not to soak everything. There’s a sticker on the tank stating it might leak due to pressure, but this nearly pours despite the lid is secure.5. Soap bubbles spurt out the dirt water tank - especially if you hit a bump on the carpet (like mine, which has a few uneven floorboards beneath it) and the water is sloshing about. You have to rinse the tank out after each use as the bubbles tend to last in the tankard the lather expands, and again, tank is an awkward shape and didn’t want to fit my sinks, so I had to faff about doing this with a jug also.6. No attachments or capability to clean stairs at all or get in tiny areas with this, you have a foot wide base which is pretty much it. If your room is a perfect square or rectangle, brilliant, if you have a room full of furniture where you want to clean the half a foot wide space between a built in radiator cover and a wall or your bed is wedged in to a small space and you have a few inches of carpet next to it you want to clean, forget it. This is a basic one piece cleaner, no attachments, no hoses, no variable options. It does one thing.7. The washer drags up patches of wet fibre, cat hair that was embedded into the carpet, etc, but leaves it EVERYWHERE scattered over the carpets, meaning you have to keep bending down to pick up wet wads of dirt and hair. Surprised these do not get drawn up into the tank or into a filter. Not a huge issue, but when you have muscle damage in your back as I do, it’s no fun having to keep stopping to pick this gross material up.Regardless of issues, I’m looking forward to using it again, although it’s a shame I can’t do my stair carpets with it (the base is far too big) but the carpet will be getting replaced eventually so heyho. I’ll be interested to see if giving the entire house several deep cleans with it over the next week will have any effect on my lifelong rhinitis. I’m happy to have it in preparation if either of my cats have toilet accidents (which, thankfully, they never do - although there has been some vomit from time to time).Would I recommend it? If your carpets aren’t too bad and rooms are fairly large and squared off, you’d like this, if you’re looking for something that does stairs and upholstery, it isn’t for you. It does work, it isn’t a rug doctor, it doesn’t leave large noticeably cleaner trails in your carpets, but for this price, you’re not going to get a cleaner of that calibur. What you will get is a cleaner that lifts up a lot of dirt over several refills of the tank, and will leave the room smelling fresher and looking a bit brighter.

16.9.2018

This Russel Hobbs RHCC6002 Carpet Washer has the phrase 'Refresh & Clean' printed on the big box it arrives in and that's about right - it's a great way to refresh your carpets and rugs but it isn't really capable of giving them a deep clean or removing very stubborn stains. Once unpacked you have to attach the top section of the handle with a couple of bolts and then you're ready to go. The construction is good but not great and it feels like an appliance that's meant for occasional use rather than heavy duty regular cleaning, but at the price that's about right too.There are two water tanks, one for clean water and one for dirty, and both clip on and off easily enough,though you have to be careful to properly locate them into position. The clean water tank is filled with warm water and a capful of the cleaning solution that's supplied in the box. That's actually easier said than done because the tank is such an odd bulbous shape that it's hard to hold and fill at the same time, you can't sit it down because it has no flat surface. Once filled up to the mark you simply click it into place on the handle of the washer. Note that the bottle of cleaning solution says to use 4 capfuls while the instruction book says 1 capful - the instructions are correct! Don't use more than one capful or you'll get so much soapy residue left in your carpet that they'll be sticky and will attract more dirt in the future. One capful is plenty and that also means the supplied bottle should last a good time.The dirty water tank needs to be handled carefully when full and kept in the same orientation as when it's attached to the cleaner - if you tip or turn it the dirty water will leak out. There's a little filter, like a mini pan scourer, which is located at the inlet to the dirty water tank and it catches carpet fibres that get sucked up with the soiled water. This needs to be kept clear of fibres as much as possible because it will reduce the suction and with any kind of fluffy or thick pile rug it gets blocked up quite easily. I found it was worth pausing the cleaner and clearing that filter out regularly in order to maintain the suction - it only takes a moment but you have to carefully lift off the dirty water tank to do it. I also found the cleaner created some little damp fur-balls as you worked and these also need to be lifted out of the way, obviously this is worst on long-pile or fluffy rugs.Cleaning your carpet is simple enough, you simply vacuum it first to remove any loose fibres likely to bung up that afore-mentioned filter. Then with the cleaner running you use the trigger in the handle to apply the clean solution to your carpet, then with the trigger released you continue to work the cleaner back and forth over the same area to suck up the solution again together with the dirt. I found it worked best to apply cleaning solution over a small area, maybe one or two square metres at a time, and give it a few moments to soak in and loosen the dirt. Then moving the cleaner more slowly go back over the area to suck up the solution again, spending much more time removing and drying the carpet than was spent wetting it. That results in a carpet that's damp but not really wet and I found that even thick pile rugs were dry again overnight in a reasonably warm and well-ventilated room.I didn't notice the cleaner leaking at any point but once you've finished and leave the cleaner standing it will tend to leave a mucky puddle behind as dirty water caught up in the underside drips out and onto the floor. So you should temporarily place the cleaner somewhere that dirty dribbling won't cause a problem, like into the shower or onto an old towel.The end results are pretty good and once dry your rugs and carpets do look fresher and renewed, the pile gets lifted which makes them look newer and less worn and any overall muckiness gets removed. If you've got any dried-in stains like coffee or wine this cleaner doesn't make much impact on them and you'd be better using a spot cleaner to shift those, maybe followed with an overall clean with this appliance. However to give your rugs a quick(ish) refresh and renew this cleaner does work pretty well and it's worth the effort and the price.

10.9.2018

Contents 4/5Cord length is extremely long. The machine is quite heavy when the tank is full but there is an carrying handle which makes this a lot easier.There is a generous container of cleaning solution included in the box which will last for dozens of times. You only need 1 capful per use.Assembly and Instructions 5/5The unit is composed of several large chunky pieces which slot together solidly with a sound click.Assembly was easy and only required a screwdriver and 2 screws (supplied).The instructions are excellent and I've never seen any which were as well written or as easy to follow. They are simple to understand and all in English words rather than in the pictographic multi-language form you get with some products- which can be hard to decipher.It provides assemnly, troubleshooting, filling,The handle is not height adjustable so the carpet cleaner may not be suitable for shorter people. Although having said this once it is lowered into its working position (as with any vacuum cleaner) this may not be a problem.Preparation 2/5Water tank is awkward to carry and once full the cap must be replaced immediately. There is no flat surface at the bottom of the tank so it's likely to fall over whilst filling.Cleaning 4/5Cleaning quality is excellent. I had a few stains in my hall carpet (5yrs old) which have been there for a while. I tried to remove them by scrubbing but it wasn't perfect. But the cleaner removed all of them and the carpet now looks beautifully clean and basically like new.During use the cleaner is quite noisy and is perhaps slightly louder than an average vacuum cleaner. It has a brush bar for bashing dirt out of the floor as welll to help cleaning. Carpets appear noticeably smoother, softer and consistently cleaned after using it.It goes under objects very easily if you decide not to move certain pieces of furniture.Carpets take around 1-2 hours to dry after using it.DisadvantagesOn the outward motion the cleaner is quite smooth but on the return sweep it rattles across the surface. This was one of the worst parts of using the cleaner but it did not affect the cleaning performance.It drips a bit after use but this could be caused by me playing with the trigger.Conclusion 4/5I was actually very impressed with the cleaner overall and I definitely prefer it to a Vax. I've had experience with 2 Vax cleaners and didn't like either of them so I would choose this over them hands down.They should really redesign the water tank IMHO so it stands up, and the way the cleaner rattles back over the carpet is really annoying. But otherwise it works great and cleanes carpets perfectly. I did not get a chance to try it on "very" soiled carpets as all mine are only 3-5 years old but it made my hall look so much better. I would definitely recommend owning one of these even if you have no special reason to.

20.9.2018

I have a Vax platinum carpet cleaner which does an outstanding job and i think it would be quite unfair to compare them because the Vax is a 10/10 machine and this in comparison is like having a budget 9p tin of baked beans, its the same product but the quality is lower. Probably a bad analogy but thats what i have.The machine itself was very easy to put together, took me less than 5 minutes. The tanks are large and hold a decent amount of water, plenty to do my lounge and hall carpets. The machine has an 8 metre cable, not a 6 metre one as listed on this page. The added length makes a huge difference because it meant i could plug it into my hall and do my lounge, hall,

20.4.2020

The box says 600W not 500W but otherwise is identical in every respect. It is also identical to the Tower carpet cleaner. Bought to replace an old very heavy and unwieldy Bissell that was a bit of a waste of time. This one is lightweight and easy to use but extremely noisy - I can put headphones on so more interested in how well it cleans than sounds.Vacuum thoroughly first. Even so, if it's been a while, clouds of dust will emerge when you first switch on, especially if the shampoo spray isn't working.I had difficulty getting it to spray the solution at first - on the clean water reservoir you have to put it back with the handle raised, then push the handle down to lock it in (raised clips on the handle base are the locking mechanism)

11.10.2018

Ok, normally the other half deals with this kind of thing. Im a mechanical idiot with no skills in assembly or following instructions. If i cant use it without resorting to watching you tube videos im not ever going to use it! I was plesantly surprised by this, it appears to be idiot proof. We have another cleaner that the other half wheels out to do the beige hallway carpet (seriously, dont get a beige hallway carpet!) that seems to require a chemistry set and a seance to get working but they have a science degree and an a level in flat pack construction so i leave them to it! I approached this with some dread but the other half is away so i had to give it a go (thanks kids).This is idiot proof.

12.9.2018

The cleaner was very easy to put together - just two screws to fit the handle. The instructions for use were very clear, though our eyes glazed over reading the pages of safety warnings!The clean water tank removes easily, You need to turn it upside down, remove the spigot, add a cap full of cleaning liquid then fill to the mark with water. Unfortunately, once turned upside down, the base is curved, and trying to balance it while putting the cap safely back on the bottom meant that we had to put the tank into a pan temporarily to avoid spillage. However, once clipped back into the body, everything else was a dream. The cord was long enough for our rooms. The sprayer worked well,

5.9.2018

If your carpets need a thorough deep clean then either rent an industrial type machine or get someone in to do it. Otherwise this is a good place to start.I have tried several carpet cleaners over the years, ranging from over £500 to this one. To be honest there isn't a lot to choose from them as they all clean OK, so long as the carpet isn't deeply stained that is.This one from the trusted company Russell Hobbs does a reasonable job and our cream carpet has come up better than I expected - so points there Russell Hobbs. The carpets I cleaned tend to stay 'damp' for a while and until perfectly dry, you cannot get the full picture. The next day, once the cream carpet had fully dried out and had been vacuumed,

26.9.2018

The Russell Hobbs RHCC6002 Carpet Washer is an effective cleaner, removing dirt really effectively with the supplied detergent on short-pile man made fibre carpets, rugs, and mats. It is surprisingly light, and easy to move around and use. Its only drawback is that compared to "pro cleaners" this carpet cleaner leaves the carpet a little more damp than I would like. Not wet. But still damp. I was surprised at just how much muck this little machine managed to remove. It is really effective at removing the outside much that my pets bring into the house by the doors.Great value and very effective if the instructions are followed closely.Clear instructions and a good size starter pack of detergent is included,

11.11.2018

Very easy to assemble and benefits from very clear instructions on how to do so and how to use. Easy to use and very useful in my home because I have a dog. I vacuumed the room very carefully and thoroughly before use and then put this to work. I worked slowly and methodically and have to say that the results were generally good. It left the carpet looking like it had had a bit of a facelift. But it is fair to say that it didn’t have much impact on a couple of areas where there had been an “accident” in the past. I think a more industrial strength machine might be needed for those. And I suppose given the price for this it would be a bit of a surprise if it could match the cleaning power of

7.10.2017

This was purchased 3 weeks ago and stood unused till today. At 9 am we suffered a massive hot water pipe burst in the kitchen. This unit was used to mop up the mess. The collection container holds about 6 pints. We emptied it 8 times. It performed perfectly. If we never use it again ( which we surely will) it will have paid for itself many times over. This was purchased to replace a Vax machine that had died. I worried that a cheaper carpet cleaner without the history of producing carpet cleaners would be inferior. My worries were unnecessary. I would recommend this cleaner to anyone. If it can suck up gallons of water so quickly a carpet doesn't stand a chance.

5.1.2017

We bought this carpet cleaner after recently purchasing a dog that wasn't toilet trained. There were several spots on our carpet where the dog had urinated and after hand cleaning these marks were still visible. We used the carpet cleaner to target these spots and it ended up leaving these areas cleaner than the rest of the carpet. We have since used the cleaner on all of the carpet and it looks loads brighter.Having never used a carpet cleaner before we found it was really easy to assemble and simple to use. The complimentary carpet shampoo was an added bonus as well.

25.2.2019

Lovely little lightweight cleaner. Simple to assemble and use. Other reviews state it is really noisy. Found this happened only when little filter under waste water tank gets clogged. Clean regularly and noise is not a problem. Okay, it is not the most powerful shampooer..I use a very large very heavy Bissell for heavy duty cleaning. This machine is great for regular cleaning. It's light, easy to use & quick. Good results & if used correctly leaves carpets pretty dry. Great for the price. Would recommend.

10.2.2020

This cleaner was ok whilst using it used a lot of water from the clean tank but it didn’t give the same quantity back in the dirty tank. Which left me to think the carpet must still have a lot of water in it. It did however bring a badly stained carpet quite a lot cleaner. The company sent the cleaner but omitted to include 500ml of carpet cleaner which should have been included. They are trying to rectify this but it’s taking a long time. NOTsure I will receive the cleaning solution .

24.7.2020

Brilliant my carpets came up like new, they didn't have any noticeable stains, probably worst bit was hall carpet. Brilliant can't recommend this enough. I live in a bungalow so didn't need to carry it. Wasn't too keen on the smell of the shampoo at first, bit disenfectish! But when it dried it smells nice, keep going over carpet without shampoo to dry it off more. I left it three days to be sure before vacuuming. Totally amazing

Russell Hobbs Carpet Cleaner RHCC5001 - Reviews

Info

Analysis

Detail