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For Netatmo Smart Radiator Valve, 67 customer reviews collected from 1 e-commerce sites, and the average score is 3.8.

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15.2.2021

Firstly I will say I do not normally write reviews but this product deserves it. The system I fitted these to is an old oil fired open system. It was already controlled by a Netatmo thermostat that I had installed several years ago along with 3 electronic radiator thermostats with the remaining radiators on standard wax based thermostatic valves. The system worked adequately and the ability to control the heating via the internet was a great advantage. However it wasn’t perfect. The problem I had was that the thermostat was in the hallway, as in many homes, with an open kitchen which meant whenever the oven, cooker or tumble dryer was switched on the thermostat would have a false reading,the hall was warm but the rest of the house wasn’t.As some of the old electronic valves had started to fail I decided to replace them with the Netatmo valves as they would be part of the same system and could be controlled from the same app as the thermostat, which I couldn’t do before. What I didn’t realise what that the valves not only opened and closed the valve when the room needs heat but they can also “call” for heat and turn the boiler on, something the marketing blurb did not make clear. On first thought this may not seem important but it cured my open plan kitchen problem instantly, it no longer matters that the hall is warm as other rooms can call for heat as it is needed. It also means that the hall isn’t kept warm just so the lounge has heat, something I suspect anyone with a central thermostat will have experienced. It has also cured a problem of heating bedrooms, most people want to warm bedrooms at a time when you have settle down in the lounge for the evening. The lounge is nice and warm, the hall is already warm and you don’t need much “top up” to keep them comfortable but the opposite is true for the bedrooms. With these valves though the bedrooms are controlling the boiler so are comfortable for when you retire. In effect it is like having a zoned heating system with control in each room without ripping out and replacing the entire heating system.Now everything has positives and negatives. On the down side is the strength of the radio signal (not your Wi-Fi) mine is a 1960’s home with concrete block walls not wooden framed so some experimentation was needed to find a good location for the relay. Firmware updates seem to happen at any time of day or night, not something you want in the middle of the night if you are a light sleeper. The ability to delay updates to a certain time would be of benefit. You also need to have existing valves that are in good condition, I had several that were a little sticky. This seemed to cause a bigger drain on the batteries and the unit asked for them to be replaced. Changing the valve bodies, a simple enough job to do, cured the problem but it is something to be aware of.Overall I wholeheartedly recommend these electronic valve heads, they are simple to install and use, look great and have already started to reduce my oil consumption which will result in a cost saving. However for me the greater control and resulting balance of comfort and convenience is far more important.
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21.11.2018

I purchased the Netatmo thermostat over a year ago. It was very easy to swap the old style thermostat to the Netatmo one. I needed to check which wires were the switch wires and which were the "live" wires (that I discarded safely as they were not needed).Once done, I connected the relay to the power source and using the mobile app, had the system up and running within probably 10 minutes. This was much easier to achieve than I expected.Recently I wanted to increase my system to include smart radiator valves. I bought 2 Netatmo Additional Smart Radiator Valves. All I had to do was to unscrew the old thermostatic radiator valve, select the correct adapter supplied with the Smart Valve and screw it all together.Back in the app, simply add the 2 new valves and that was all that was needed. I chose to modify the schedules and temperatures to my comfort but this is optional as their initial one is probably about very close for most people.A note of caution, make sure you think about how many radiators and the positions of the thermostat when deciding how many to buy as, if you have a house like mine, it hasn't been designed with the current standards and thinking so it made it harder to work out which radiators benefit from Smart Valves.The whole of the Netatmo system integrates perfectly with Google Home, not just Alexia. I can say "set the bedroom temperature to 21 degrees" and it will set a manual override for 3 hours to 21 degrees C.Hopefully this will continue to save me money while keeping the rooms comfortable. In this very cold weather, my house is kept at a nice comfortable temperature day and night.
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7.6.2018

I have had 7 of these for several winter months and they work very well. That said, I have had to go through a learning curve to get the best out of them. I certainly wouldn't want to go back to basic thermostats now though. Obviously, they work much better if you keep 'temperature controlled' room doors closed but the ability to warm the house ahead of a 'difficult to control' return home time makes them invaluable to us. Individual room temperatures can be set very finely and never overheated. Be patient - they will work and work well once you're on top of them.If you're a light sleeper, you will hear them for half a second or so when the valve comes on in the morning (they are motorised and the valve working parts rotate)but I don't see that as a problem.I use a stand-alone thermometer to crosscheck the radiator thermostat temperature reading and 'fine tune' the radiator temperature output.
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17.10.2020

I had trouble contacting Netatmo so gave it a 'bad' review - see below. HOWEVER I have now managed to get through to them and it was something wrong with my PC. I still don't know what, but the site mysteriously came back. Nobody else has reported a problem, so I am baffled."This company may have gone belly-up. I love it and have had their thermostat working well for 5 years. But I now want to contact them to report that I cannot get them on line anymore and I am unable to get to them. The only contact I have for them is their support team but it is all on-line. The emails I have from them are all 'do not reply to this address but contact us via the contact team'. All their on-line links timeout.What do I do? I have been trying for at least a week, so it is not a temporary computer problem at their end. Help, if anyone from Legrand reads this!"
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3.3.2020

The components all have a good quality feel about them. I'm very sceptical of their temperature readings though. I'm sure they show temperatures lower than they actually are. Also doesn't help that they are attached to my radiators at the bottom so are effectively showing the temperature at floor level. The temperature can be re-calibrated and inaccuracies accounted for by manually adjusting the temperature permanently in the software if you believe it is wrong. The software on the iPhone is excellent. has great features to daily set up and replicate a schedule. The main problem seems to be support...there is none. There is no phone number.the only way to contact them is via their extensive help website but after waiting a week I had not had any replies.
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14.12.2017

New software allows the valve to trigger your boiler.I have 5 valves, 1 had issues turning off the radiator. Could be two things, 1). The valve needs servicing 2). The Netatmo valve isn’t working. The others seem to work very well. The temperature however is obviously the temp down by the radiator. I have the Netatmo room thermostates as well. They read 19 and the thermostats says it’s 17? I do live in an old farm house, so accept the wall temperature will be lower. My experience of customer service is pretty good. A couple questions issues initially and they replied by email.Would I buy again... yes. The Netatmo system software is evolving and so far so good.

3.12.2020

I already own a Netatmo smart thermostat and brought these to add more control to our heating system, I have these on multiple radiators and it allows a lot more flexibility to the heating than just using TRV’s, bedrooms only warm up on evening/morning and stay off during the day, the home office is warm during our working hours and stays off on the weekend. While they are a bit expensive I can see a saving being made over a couple of years by more efficient use of the heating

21.12.2017

I installed Valves alongside the Thermostat which has been working very well for over 3 years.The installation is child's play and the temperature control seems efficient. Time will tell, but I trust the brand as they have good longterm product aftercare when required (with regular updates).The new application is quite easy to set up taking every little detail into account.It's a good-looking, high quality product, which only adds to the attraction.

30.10.2018

A well designed, practical product. It was easy to fit (not that TRVs are hard to install) and connect to the Netatmo Thermostat (via the iPhone app). I've had no problems to date and the heating control I required for different rooms has been realised. If you want to have different heat profiles / different heating schedules across multiple rooms then I suggest you look into these - they're a chunk of cash yes, but work as intended.

4.10.2017

I have just repacked a thermostatic radiator valve with this product. Fitting and setup took just ten minutes. You unscrew one and screw on the other. No pluming involved. I already had the Netatmo app on my phone and so it was easy to set this smart valve up.The best is that it works perfectly straight out of the box. I am very pleased

16.1.2019

I've had one of these for three months now. I bought it to solve the problem of the garage bedroom always getting cold. It replaced a standard Myson valve directly without adaptor and connected to the wireless system straight away. Control via the app is easy. The bedroom is now warm day and night.

16.3.2019

I have 15 of these radiator valves, installed them easily and quickly, they look great too. The App only allows 20 valves and max 9 rooms. So I have had to set all the kids rooms as 1 room. I am pleased with these and would remommend but worth noting the valves can be a little noisy.

25.10.2017

This product is great! I just bought 3 of these additional valves to help regulate the temperature in two rooms in my house as I already have the Netatmo Thermostat. They are so easy to fit, set-up, operate, but most importantly, they work so well. Its the "must have" Xmas pressie!!

19.11.2019

What a great little piece of kit , so easy to install & link up to your heating system & link to app too , would recommend these to anybody who has the netatmo heating system thermostat as we absolutely love it , going to buy some more for the other rooms in the house ?

18.3.2020

These are a bit large but you soon stop looking at them. Had 4 for a few months and just added 3 more to complete the house. Ours was very badly controlled and we are saving a good bit. For us they'll pay for themselves in less than 2 years.

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