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Reviewbucket.co.uk scanned the internet for Lightwave Smart Dimmer (2nd Gen) reviews.
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For Lightwave Smart Dimmer (2nd Gen), 48 customer reviews collected from 2 e-commerce sites, and the average score is 3.6.

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4.3.2018

A very solidly built two button smart switch. Simple to use either smartly or locally via the buttons (tab either button to turn on/off or push and hold a button to adjust dimming).If you're going into a backbox with much less than 35mm you will need the spacer. It's a great finish but does make the switch protrude a little - it doesn't bother me but if you want a flat-against-the-wall switch make sure that backbox has plenty of room.The instructions for fitting in the box are good for the electrical size of things and the warnings on how to wire and not to wire. Getting the switch to sit in the spacer and "snap" all four corners of the chrome front plate into place was a sodding nightmare,and eventually took two of us to apply a ton of pressure all around (and the handle end of a screwdriver behind a cloth) to get the last damn corner in. This was despite having removed and checked out alignment, flatness against the wall/spacer and so forth.Once it's on, looks really does look great and that finish is solid and polished - I'm really happy with it.Pairing with the hub is easy (although in my hub setup originally Alexa couldn't find the switch until multiple hub resets and calls to LW support - but that's a hub issue not a switch issue), and if their is a pairing problem it's easy to reset them (although that instruction isn't in the box - if you need more info there's various docs on the LW website)The only slight niggle I've noticed is that when at the switch you tap the down button to turn it off, the light flicks off, comes back a bit and flicks off. I'm using Phillips bulbs, and there are many posts from Gen 1 that talk about the need to use good quality bulbs - so bear that in mind. Turning on the light however, no issues at all.I've not put one in a bedroom yet, but be warned that the blue LED on the light between the button goes red when it's off, and stays red whilst it's off. It's not hugely bright, but in a pitch black bedroom, may annoy folks that are light sensitive.
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24.11.2018

Smart light-switches are the best way to go if you want to install YOUR choice of dimmable light bulb, be it a cheap one from your local hardware store or a specialised antique squirrel cage bulb etc.The "Link Plus" unit serves as the hub for your 'smart lighting/switching/heating' network. It plugs into your WiFi Router and communicates via radio frequency with the lightswitch, as opposed to directly via WiFi (e.g. Philips Hue).Setting up was easy and straightforward. The app is simple and intuitive and you can set schedules or timers for a single device or group of devices. You can switch on the light either directly from the light switch on the wall (and dim accordingly) or from your smartphone app (Android,Apple iOS) or a laptop.If your WiFi goes down or if you lose your internet connection you can still operate the light from the lightswitch as you would with any standard dimmer switch.I also managed to link the switch to my Google Home speaker for voice activation! (Amazon Echo [Alexa] is also supported)
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24.2.2019

I live in a rented flat and the light fittings are sealed units with 15 spot lights in four zones in the lounge. Replacing all of these with Hue or other smart bulbs wasn't an option for me. After a little too-ing and fro-ing with tech support to figure out the wiring diagram against the standard UK home wiring setup (it's not quite as logical as you'd imagine but makes sense once explained) to a complete novice, I now have 4 zone smart lighting I can dim from anywhere. I'm using the LightwaveRF (autocorrect is on form today!) hub as well. I've hooked these up via Google home so I can use voice control.My LEDS aren't supposed to work with this type of dimmer and flickered during initial setup but some fine tuning of the top and bottom end of the dimming range has cured this.If you just want a route into smart lighting and can't replace every bulb or live in a rented place you want to easily remove the switch from when you leave this is a great product
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20.3.2018

Beautiful design, simple(ish) to install, unless you're trying to fit a 2-way switch which Lightwave convenient doesn't mention in BOLD that if you wire it like you would a normal switch you would irreparably damage it, but luckily I realised before attempting to do so. The wiring symbols are also completely different to conventional UK light switch diagrams, would be great if there was some comparable guidelines for wiring. Something simple like: COM = L, L1 = X, L2 = S. There, I saved them the trouble! Very responsive control from the app though, but the hub is enormous and hangs off the router like a tumor. The metal buttons on the switch itself feel a little loose too.Just missing out on the 5th star due to the lack of examples for various wiring setups (e.g. 2-way, UK standard symbols etc) given the cost.
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11.5.2018

The only automatable dimmer I could find that does not require a neutral connection. Simple to wire and using the supplied spacer allows it to be used with a shallow wall box. I even used the spacer on a deep wall box as I think it looks nicer.The only down side is it doesn't support remote controls or integrate with other automation systems easily although it does support IFTTT and Alexa.Having the two way communications does mean I can easily see if a light is on using the App but I wonder if I should have gone with the Generation 1 version as it has wider third party support and remotes.Hopefully in time LightWaveRF will provide an API to support third party integration and extend the rangebut time will tell.
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13.11.2018

Used in our bedroom to control an array of dimmable downright LED lights the switch was easy and simple to install as a standard replacement light switch. Very good instructions were also provided with connection to the hub executed without issue to enable remote control of the light switch. The biggest issue is with the lighting software app that has changed many times and continues to fail to provide all the functionality promised. Once the software is working correctly this lighting system will be one of the best however until then currently it's an expensive although very nice looking standard dimmer switch that may not be used to full potential without the software app.

29.5.2019

Does everything expected of it except it would be nice if the buttons were touch sensitive rather than physical buttons which had to be clicked. I love the soft start and the way multiple switches can control one light without having to be interlinked by wiring. I wanted to be able to rate "Is it good value?" somewhere between "yes" and "no" as they're not cheap. I'd say they were "goodish" value and an excellent start to controlling your home via your too-smart-for-its-own-good 'phone and by voice via your Google smart speaker or home hub.I love these switches and have bought more.

26.9.2018

I'm surprised, given the mixed reviews, but this works exactly as described and worked first time. I've just ordered another three for other rooms.Setup was painless, I just followed the 4 steps in the poster it arrives with.I chose this to replace our Philips Hue as having multiple light switches in each room was confusing for the family, and a limited choice of expensive bulbs wasn't ideal.Very happy with Lightwave as an alternative - its much simpler for everyone to use and seems to work with our existing regular bulbs just fine. 10/10.

26.7.2018

Excellent easily installed product, a surprisingly small profile inside the box, the lightwave app works really well but the killer feature is the compatibility with HomeKit, with this switch you can turn any dumb light into a smart light, I even cut the plugs off of some floor standing uplighters and attached this switch to a pattress box, then wired the uplights through this, giving control from anywhere in the world with full dimming control of any lights in the house.

6.1.2019

Purchased with a few more items of the Lightwave products.I am an electrician though and found the install very easy.Used with remote switches and the hub it can easily be controlled.Only issue I have with this item is the cost.I had to two way my set of switches so required two units.That’s costly. Also you require a supply to this so it can work.Beauty is though a standard switch can be swapped for this and made into a 3 Gang.Great product..

27.7.2018

Great switch, only one I have found for use in the UK without neutral wires. Works great with HomeKit. If I’m being fussy, the buttons could feel better when pressed, but quite robust and works well. Saves buying lots of smart bulbs that require switches to be left on.I did get flickering lights from one of the switches, although a simple firmware update on the app fixed the issue and not seen it since.

10.12.2019

Expensive but the best for UK market.No neutral required at the dimmer!Work great with LED, very configurable (leading, trailing edge supported and adjustable dimming range).Multi way switching supported.Work with HomeKit.Look great.I have replaced most of the light switches in our house with these. They are expensive but they are very good.

14.3.2020

I have these swithces all throughout the house. They are extremely good quality switches and look very sleek and modern, much nicer than traditional switches. The automations are easy to setup through the app. We've had our switches for some time now and never had any issues. Brilliant switches!!

24.11.2018

Built up quite a few of these in the house over the years and they really are great products. Integrated with Alexa seamlessly. Never realised how much easier they made things until we moved house. I've just bought a load more to replace the existing switches.

15.11.2019

Easy to install, good looking for the home.Setting up was a little frustrating if changing dimmable lamps, turning the power off and on from the fuse box and pressing the required within 5 seconds takes two people. Has some nice new features.

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