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For iSmartAlarm ISA1G, 14 customer reviews collected from 1 e-commerce sites, and the average score is 3.1.

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4.10.2017

I bought this system with some trepidation after reading various other reviews and also because there was seemingly very little out there on the web in the way of reviews and comments and, what comment there was weren't exactly glowing in praise. However, I have to say that having just installed a system with 1 x remote siren, 4 x PIR, 2 x Spot+ cameras, 4 sets of door contacts and 2 x key fobs, I'm impressed.I'm impressed by the quality of all the parts and the packaging comes straight out of the Apple chic style.There are a couple of negatives, hence the 4 and not 5 stars - these may be showstoppers for you. Firstly there is no external siren available at the time of writing. Personally,it doesn't bother me and I can always stick a dummy siren outside if I wish, just as a deterrent. The second drawback is that SMS notifications and phone calls don't work in the UK yet but push messaging and email alerts do. I receive both just a few seconds after the alarm has been triggered. I have raised a support ticket asking if and when SMS might be coming to our shores and I'll update the review when I get a response.If, like me, you were scouring the web looking for instructions etc. to read before buying, forget it. There's not a lot of current stuff out there and what is, tends to be quite out of date. There is, however, a lot of good instructions, support and FAQ within the phone app - you can always download this and create an account before you buy although you won't be able to get fully into the ribs of things until you have some devices attached.Installation was easy, remarkably so, but, here are a few tips which may save you a bit of time and hair-pulling. Once you've got the app installed and registered for an account, the walk-through is pretty slick.Installing the hub is super-easy. Install the power supply and an ethernet cable (supplied) and scan for the device in the app - it'll find the hub and then guide you through the process. I would say don't install your sensors in-situ, lay them all out on a work surface and remove the battery protection tabs, all of them. Then go to 'devices' in the app and add (using the + symbol). It'll scan for the devices and invite you to add them once finished - a minute or two. Having done this, you can play around with the door sensors, PIRs etc. and see them working. Another top tip - when you add a device it comes up with a name with a series of digits, not that helpful. I suggest naming them sensibly before putting them in-situ and then whilst monitoring the device in the app, take it to the desired location and check that when you separate the contacts or move in the PIR range, the monitor function detects it. If it doesn't, it maybe out of radio range (the system uses the frequency of 868MHz in the UK, different in the US).People have said the door sensors don't work on UPVC doors. They do, no problem at all but, they are designed for a situation where the door sits flush with the surround whereas, with most European UPVC doors and windows, they sit recessed or proud, sometimes by 12mm or more. Don't fret, just get the magnet and sensor parts as close as possible - the spec says max 3/4 inch separation and I've got one door where the magnet and sensor sit at about 60 degrees to one another and all works fine and reliably.Some have moaned about the PIRs not being 'corner mountable' well, they're not, as such, but actually, it gives you a lot more flexibility as to where to place them in a room and the ability to cover a greater area rather than sticking them in a corner somewhere. Just my opinion.Now cameras. I've really struggled with IP-type cameras in the past, despite being very familiar with the tech. These were pretty straightforward if you follow the process. Forst though, when buying you're likely to see the terms 'Spot cameras' and Spot+ I failed to find any difference in spec but basically, the Spot is 720p and the Spot+ is full 1080p and the image quality is outstanding, as is the field of view etc. Back to the install - once your main system has been set up, plug a camera into a power socket and wait a bit, wait a good couple of minutes. I think at this stage it's looking for available wireless networks. Now follow the app for adding the camera. It tells you to hold down a fiddly little button on the base of the unit until you hear a confirmation 'beep'. Now touch the 'tick box and the continue button becomes available so, do it! You're then presented with a QR code on your phone screen which your Spot+ camera needs to be held up to, about 10cm away. You'll get a confirmation when it's read the code correctly. Continue and the rest is really easy just be prepared to wait when it says wait! When I first installed mine, it did a firmware upgrade (as it did on the hub too btw) and you're away. During set up, it will ask you what mode you want, I selected 'home security' I don't know what the other modes do.It's worth noting that the cameras also work effectively as motion detectors so you may not need a PIR and Camera in the same room?There loads of flexibility built into the app where you can set the status of each sensor, you can set alarm delay times, siren delay times etc. and even create different modes yourself such as having one where only upstairs sensors are active. Have a play.Finally, about buying this kit. I would say the best approach is to list all the devices and sensors you need and then look for the cheapest way to buy them. I ended up buying a starter kit, a 2 x camera pack and individual sensors plus an extra key fob and that worked out the best value for me. There are a number of different kits available and I could have paid more by going in a different direction. Do buy from the UK though because US devices are NOT compatible (although cameras probably are).That's all. Overall very impressed with this stylish, unobtrusive system and even my technophobic partner finds it easy to use (yes you can set up other family members and give them as much or as little access to the system as you like). Just finally - the panic button - I couldn't get it to work but realised you need to double-tap the icon in the app or double-click the button on the keyfob. All good now.The images attached give an example of the various menu options and also a bit of night vision - the room was in total darkness.
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11.3.2018

I upgraded my old a GSM Alarm System with the iSmartAlarm 2 months ago and so far I’m very happy with it. I curently have the Starter Pack with 2 additional contact sensors, 1 extra motion sensor, 2 camera spot+, 1 satellite siren and I recently purchased the Keypad, but still waiting to arrive.Everything works almost perfectly, you get instant notifications from the sensor and the cameras, I didn’t had any connectivity issues so far. The app is also simple and when accessing the camera it takes like 2 seconds of buffering untill it loads the Live footage.Pros:- easy to install- no monthly fees- nice quality design of the Camera Spot + and posibility to add an external battery in case of power outage; it comes with 3M double tape so you don’t need to drill holes,you can just stick the base wherever you want and attach it with the magnet to it- Amazon Alexa compatible (they recently added the UK skill so now you can easily ask Alexa to arm or disarm your system and it will also notify you if you forgot a door/window open)- IFTTT integration (thru IFTTT you can connect your iSmartAlarm system with other smart devices like Philips Hue, Nest, Ring a.o.- system extension up to 30 devicesCons:- the sirens aren’t that loud- the CubeOne does have a backup battery to keep the system active at least for a while in case you loose the power.- motion sensors doesn’t send notifications- no option to alert the police in case somebody breaks in.- the cameras are not compatible yet with Amazon Echo Show but they will be in the future as far as I understand.- the design of the remote isn’t that great and the buttons are very sensitive.
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22.8.2017

I purchased the iSmartAlarm starter pack first, for test. Configurability is great, it is easy to install and to use, but it is efficient and effective.Very satisfied with my test, I purchased more sensors, cameras and sirens and completely secured my house. It works like a charm.We would only recommend to not trigger the alarm when the camera detects a motion, as it is very sensitive including to lights. Use motion sensors to trigger the alarm, and cameras to monitor, record, and receive notifications in case of motion detection.We can only see 2 drawbacks to such system: cameras linked to the cloud expose your privacy so we switch them off except when we are away for a while,and we are highly dependant on the iSmartAlarm cloud system for notifications. So far it works like a charm, but if they decide to stop their service (as Nest did for their Revolv Smart Home service, convincing everybody not to trust their products), the system will lose its smart features and become a basic alarm. We accepted that risk. If you also accept it, it is a perfect system.
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27.11.2017

Great system had it working for over six months. With camera all around the house. Contact sensors, montion detectors, tags, also some in the workshop/shed. And its been proven to work when triggered in the middle of the night. This is a great system.When reading through the previous reviews. It makes me think people haven’t set it up properly.The delay used to be 60 when we first bought the alarm system. Butthe developers listened it can now be changed to several delays including 10 seconds.There are so many features.Prople just beed to read through rather than set it up and then moan about it when unsure why its not right.The only issue i have found is the app can be very glitchy. Can crash,can be a pain!!! Again they have ironed that out alot but time will tell if its fully sorted. Just quickly close it and it works again.I have accessed this system from many places checked on ghe house. Made sure the pets are ok. Etc all works perfectly overall a brilliant system and have recomended it to several people....Hope this helps.
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23.1.2018

Fast delivery. Camera setup instructions could be clearer. Bought with 2 Spot+ and the 1080P camera are very clear in daylight and in night mode. The sensors connected straightaway and no issues with signal. Once set up and system activated, I get updates sent to phone when sensors detect any movement. £145 for an online alarm system with 2 1080P camera included is good value for money. Only downside is there is no external alarm box. Have bought same kit for parents property and link there system to my account so I can monitor both properties. No Webpage support so everything done on mobile. Must have internet access at each property and mobile data access when you are out and about.

31.10.2018

It was very easy to set-up, the app keeps everything in one place and very easy to use. I've added a camera also and it works perfectly. the only downside is that the app only calls US number, so at the moment, when motion is detected for example, you only get an immediate notification on the phone/app but no call.Overall is a great product.

20.1.2018

Good product and works well. Shame there is noniutdoor camera or keypad for the UK market yet (even after several requests by me and other users on their forum)Some small issues with setup but a cube reboot helped.Just needs some more add ons

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