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For Flexi New Classic, 1140 customer reviews collected from 2 e-commerce sites, and the average score is 4.3.

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Amazon has 1122 customer reviews and the average score is 4.3. Go to this seller.
Ebay has 18 customer reviews and the average score is 4.7. Go to this seller.

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7.8.2020

It's my second Flexi lead - the first one lasted 10 years and have faultless service until my bearded Collie yanked it so hard the spring broke. This one not so much unfortunately. It's almost as well made as the last one but it has a fairly significant design flaw. The old Flexi leads used a cord which shrugged off dirt and water. This design uses a tape which is fine - until it gets wet. At that point it picks up bits of grit which get transferred inside the housing leading to a dreadful scraping, rattling sound as the lead extends. Worse though, when it's wet it stops working - the lead becomes too heavy for the mechanism to retract so it dangles on the ground getting grittier and wetter.Of course, as it's a sealed unit there's no way of getting the grit out our allowing the tape to dry effectively - so once wet it's basically knackered. Pretty fundamental design flaw for me then.I notice there's now an "open" version which was presumably designed to get around these issues - I'd buy that one of I were you.
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29.9.2017

If you need a new lead then this is it!!!!!!Absolutely first class lead and typically German in both it's build quality, its feel in your hand and the great quality mechanism inside. I have a Jack Russell pup who hated her old standard lead so I thought I would give this one a go as it affords her more freedom whilst still giving me full control. She loves it and now quite happily plods along with us now rather than having her constantly fight the lead every step of the way. The recoil on the lead is fantastic even when the line is fully extended.The locking mechanism is instant and strong with no slippage at all even with 2 adults trying to pull it using considerable force (we were bothsurprised at just how well the mechanism works).All the fittings and the parachute type cord used in the leads construction are of top quality and are VERY strong too. I would HIGHLY recommend this lead for its quality and also the speed of service received from the seller. Yet another 10/10 review from me.
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9.2.2016

Ive had these leads before and they are always allright, none of my dogs have ever escaped from them, I only replace them because sometimes at the end they fray, not the leads fault my dog does pull sometimes, and its just wear and tear.I have watched the video of the lead coming off the collar, and realy this could happen with any lead, not just this flexi one all leads seem to have the same clip fastener, its something to be aware of, and I am thinking of adding an extra ring just in case, but cant find fault with this lead and allows my dog some freedomI would only use a lead like this when we are away from the road, as that's when I thin k they are dangerous when I see a dog running in front of its owner it makes me shudder,do they realise as far as the dog can get in front it can get to the side as well and in to the road I always use his normal lead for road walking, as I have more control, you do need to know how to use one of these leads
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5.10.2015

I was after a lightweight lead for my cat Charlie. She likes to go outside every now and then on her harness (we live in the inner city so I'm not comfortable letting her out alone and she hates cars!) but the lead I had for her was too short. I was hoping a flexi lead would let me supervise her expeditions outside without being dragged about with her.I ordered the lead on a Sunday and it came the next day without me having to pay any extra. The pink is just as pictured and matches her harness perfectly.I ordered it in xs as it is for a cat and it is perfectly lightweight however, the handle is a little small to comfortably hold and would have benefited from having a cm bigger handle.All in all its a decent quality lead which operates smoothly and is secure enough to trust.For the price I would definitely recommend.
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30.5.2017

I bought a different brand retractable lead a while ago for walking our cats, but it was so strong, it lifted them in the air as it was retracting (a bit of a shock for the cats!) so I bought this one as a replacement.It does say extra small, so I thought it would be light enough to leave my cats on the ground and it does just that, very well, so very pleased. The only thing is that the hole in the handle seems to be a little extra small too, so it's a bit fiddly to get my hand through. I think that the manufacturers need to take into account that just because your pet is small, it doesn't mean that the owner is too! It's fine for me, but I can imagine that a larger man might have difficulty.Nonetheless,it is sturdily made and appears to be very good quality.Very happy overall.
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7.1.2018

Decided on this because the reviews are good and it met all my requirements. Within a couple of weeks though my 6 month old Shiba Inu had already chewed through the lead. She's only a small dog and thought this lead would have withstood a much larger and powerful breed.Update:I emailed the manufacturer to ask if I can get a replacement lead. It took a couple of weeks for them to respond, but I got a really nice personal email from them in Germany. They sent me two new cable ends in the post, free of charge. Also genuinely interested in my feedback and how to make the product better.One solution is to buy a bungee cord,so if your dog chews through its easy to replace the bungee and not affect the Flexi lead.Hopefully there lead will last for many years to come.
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23.7.2017

Great value extending 8mtr lead for small dogs.Purchased to give our Yorkie pup a bit more freedom, he can freely take as much as he wants though often chooses to walk to heel (ish).Feels well made, good quality metal clip, no bad or sharp plastic mouldings, comfortable to hold and intuitive positive locking mechanism that is easy to operate with your thumb.The recoil/retract has a firm feel, our pup only weighed about 1kg when we first received this lead, it did not pull him back or impede him in any way. When he returns to us - even running at full pelt.... the recoil keeps up with him and does not tangle.Wasn't expecting - but pleased to have reflective material woven into the first thick section of lead,can see this benefit when on a dusk/night-time walk.
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23.7.2016

I was looking for a retractable leash and saw positive reviews for flexi brand leashes. I can say I'm very impressed as they have great range (5m) and are very sturdy despite being accidentally used as a chew toy (briefly). The leash is very strong and I have no worries about it being strong enough to control if needed, the retracting function is very fast with a thumb lock button which allows you to lock the leash at whatever length you need. It is perfect in the sense that I can let it out as much as needed and reel it in very quickly also. I would only consider a retracting leash in future and my flexi leash (though battered) has withstood constant use without fault.I would get another except I can't see my current one failing.
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8.7.2017

We've owned this lead nearly a year now, which I guess is pretty long for an extending lead. It's a really good length, so long as you're using a harness not a colour because if your dog is fully extended behind and suddenly breaks into a sprint it's going to be moving fast when it hits the end of the lead. The one problem is it's really easy the chew through the fabric at the bottom if you own a pup who gets overly excited at the thought of a walk. My solution, as it was soon to be a broken lead, was to cut a slice off some old jeans and sew it over the length of the fabric part, wrapping over the bit at the end. This is thick enough that as of yet our dog hasn't chewed through,despite his best efforts.
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19.12.2016

I am very satisfied with this lead so far. Quite well made, quick delivery and it has been working without any problems for maybe a month at this point. The only point I have to criticise is that this lead will slacken when you limit the range. This means that if you are pulling your dog away from something the line will go slack and you won't easily be able to pull him in further. If you then release the button to shorten the lead the mechanism tends to be so fast that it whips the lead around and either scaring or even hurting the dog. I have had other leads that resolved this by never being slack at all, which I would have preferred on this lead as well.Otherwise,I can recommend this item.
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12.10.2019

A nice little lead which suits our two Jack Russell dogs. I wouldn’t think it would appropriate for larger dogs with a lot of pulling power. One of the issues of this design which has cord on the retractable roller is that of developing knots in the cord. I couldn’t explain that but it does! Our previous leads of this design couldn’t retract fully because of this hence my purchase. Subsequent to this I have found a very useful skill that should make these last a very long time. The toughened rubber joint between the tape and string can be unpicked, the knots cut out and the lead essentially refurbished for a second life. Great, I now have four leads for two dogs!

17.9.2016

Bought for my daughter's new puppy Angus, he loves this as it gives him freedom to explore and dawdle which the short leash he started with did not. One press of the button locks the lead at a chosen length so one can control the dogs range another press of the same button allows the lead to extend and retract at the dogs whim, finally a press and hold of another button immediately locks the lead allowing for even more control. Angus loves to chew his lead and despite the fact he now has his adult teeth it is showing no signs of wear, as yet. Recommend this product.

27.1.2020

More expensive than I thought it would cost. I bought the same thing from Walmart cheaper a year ago for $30.00, same length and "S" size as this one is. Now, it's $30.00 and $13.00 for delivery, even if you purchase for $35.00 or more. Perfect size for my 8 lb dog though and measurements are accurate. Last time I ordered a black Flexi from Amazon it was shorter than advertised and I had to send it back. The Red Flexi for some reason is always the CORRECT length as advertised. It's also made in Germany, just like the Walmart one was. Thank you very much Amazon!!!

5.10.2015

Purchased this for my little Staff/Jack Russell who is not huge but has a very strong pull when she wants to so I did not want anything that felt cheap or that I thought may break and im very glad I decided to go for a Flexi lead. I went to a couple of department stores and some major pet stores and couldnt find what I wanted for a reasonable price until I came across this.The lead is very well built of durable hard plastic which so far has not scratched and does not bend or flexi despite the name! The lead retracts every time without jamming or any issues.

31.7.2020

Absolutely brilliant dog lead - I cannot fault the Flexi. I use this lead to walk my 4 year old miniature Dachshund. She’s very fussy, and believe it or not, this is the only lead that she will walk with! I had to order this as a replacement, as she had naughtily chewed through her old Flexi lead whilst we were seated in a cafe. The lead feels very sturdy and comfortable in the hand, and is pretty lightweight. It extends and retracts effortlessly, allowing my dog extra freedom to roam, whilst keeping her safe at the same time. I highly recommend.
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