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For Dimplex Kansas, 78 customer reviews collected from 2 e-commerce sites, and the average score is 4.5.

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Amazon has 77 customer reviews and the average score is 4.5. Go to this seller.
Ebay has 1 customer reviews and the average score is 5. Go to this seller.

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2.2.2017

I got this to replace my real coal gas fire as we've had had this removed as to be honest we only really want the flame look. It was dispatched really quickly and arrived in excellent condition but the item was scratched inside the box see photos. It's a beautiful fire and compliments my granite hearth and back panel. It covers the old fire trim, so you would never guess there was a coal fire chimney sitting behind it. It comes with white pebbles but to be honest you could use coal or any pebble or stone you desire. We use the white pebbles and with the imitation flame effect is quite hypnotic. I have mine on just the flame effect so no heat is produced,but it has 2 heat settings with a temperature thermostat that can be adjusted. I would recommend to anyone providing you don't receive a damaged item like me.Please note this item if it had not been damaged would have received 5 stars and not 4 as I scored this on my review. I will add that these are fine and hard to see when fitted but very obvious when laid down and if it had not had been for the hassle I would have returned the item for a replacement. So for the poor images of the scratches they were really hard to get to show up on the camera and this damage is on the front left chrome trim going up the fire place
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15.4.2017

Very good value for money. Replaced our flame effect gas fire that we simply didn't use. It's nice to just have a glow sometimes without any extra heat in the room. If I have one criticism about this fire it would be the ugly black cable that is only about six inches long before it interconnects with a kettle lead like a computer users. This makes it difficult to obscure although we did disguise it behind a vase. The fan noise is noticeable but no more than any other fan heater and I would imagine that anyone in the room would soon become accustomed to it.

7.1.2020

Wanted to replace our old gas fire but keep fireplace. Considered lots of options until I came across this. Didn't want freestanding so went with inset. Old fire out, new one slotted in just fine (with a bit of chiselling out of fireplace). Easy to follow instructions. End result is a lovely, modern fire which gives off lots of heat, even on setting one. Can just have flame effect on and the room feels warmer. Yes fan takes a bit of getting use to, but will soon be un-noticable after a few uses. Well worth the money.

20.5.2019

I bought this fire to replace a cheaper mistake which was not inset. I like the brushed stainless steel look of this fire and my fireplace now looks finished. The back of the fire is mirrored. White stones give it a more modern feel than fake coal. The switches are also very easy to use if you have mobility problems. The fire is a fan heater so there is some noise on the first setting which I have included a video of. The higher setting is more noisy but the first setting was more than enough to warm my living room.

29.11.2018

This is almost perfect and the bits that aren’t perfect aren’t all that important. It doesn’t quite fit into my fireplace, being an inch taller and an inch narrower, but you don’t notice that unless you’re standing right over it. It really does make the room cosy, something I augmented with a looping clip of a crackling fire playing on my Amazon Echo bluetooth speaker. Since the speaker is always-on Alexa, that was just using something I had there anyway.

12.2.2020

This fire replaces a Dimplex Opti-Myst which was purchased in 2010 and after needing a replacement sump (£100 plus) 2 years ago it finally gave up the ghost last month. After pushing the side and top trims into place it just slides into the fireplace and hopefully will be less fuss than the other one that required topping up with water every few days. I don't like giving 5 stars for anything but the fire looks good and the Optiflame effect is cheerful.

24.2.2018

An excellent buy. I've just removed the old gas fire from my buy to let house and installed this electric fire. It looks very smart, gives out a lot of heat, and the power cable is unobtrusively fed out through the back so it's not noticeable. I paid less than a hundred quid for 'good as new' fire, only the box was damaged, so it's an absolute bargain. And no pesky gas safety checks!

14.2.2020

Bought to fill the hole left the after removal of a inset gas fire and back boiler, looks ok, dont particularly use the heater, just put flame effect on. Had to buy a spacer from dimplex, as the fire was 3mm too high for the opening in the marble back plate, new it was going to be touch and go when i bought it. You'd think that there would be a standard size for inset fires!

3.2.2018

Delivered ahead of time delighted with product.The one issue I have is that there is a problem with the instructions in my opinion they should recommend that when lifting the fire gloves should be worn at all times as the edges to the brass surround are very sharp in fact lethal as my wife cut three of her fingers badly when we were removing the fire from its box.

29.12.2019

The opti flame effect is superb, best I've seen. Although more expensive than a lot of others on Amazon I am glad I paid the extra as it's a lovely fire.The only downside is that the LED fire glow bulbs cannot be replaced. They do say though that on average use of 8hrs a day they should last between 11 to 15 years. Time will tell I suppose.

31.10.2013

This fire was delivered 2 days after ordering it! I is lovely, throws out a lot of heat even with one switch. The flame effect is very real, looking as though it comes from all over. Would certainly recommend it. It was just a little short if covering my 18" opening, but still looked great.

25.4.2018

This fire looks great and the flame effect is brilliant and makes the room look and feel snug and comfy Easy to install and operate, very pleasedOnly draw back is you can’t replace the light source for the lame effect as they are not conventional bulbs

22.10.2019

Arrived on date scheduled, received well packaged and in good condition, fire as described. Fire looks nice, only downside is that the coal pieces are very small and have to be carefully arranged otherwise they fall through Grate bars.

5.11.2017

Wow this fire is just beautiful. Came solidly packaged and slotted right into my fireplace. The flame on its own just to create a nice focal point works well, and the fan heater in two settings is good for when it’s colder. Love it!!

22.9.2017

So happy with this initially before I added the coal to it I thought the flame affect looked fake but was wrong it looks amazing throws out a lot of heat. And someone wanted to know if it's real coal. Yes it is

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