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Reviewbucket.co.uk scanned the internet for Bosch GBH 2-20 D Professional reviews.
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For Bosch GBH 2-20 D Professional, 42 customer reviews collected from 2 e-commerce sites, and the average score is 4.7.

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Amazon has 40 customer reviews and the average score is 4.7. Go to this seller.
Ebay has 2 customer reviews and the average score is 5. Go to this seller.

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9.7.2018

... I was trying to fix a 3x3 (appx) wooden gate frame to a concrete fence post. I was using a decent quality 8mm concrete bit (Bosch) with a fairly standard rotary hammer drill. The bit cut in about 3mm and went no deeper. All it did was get red hot. Even hammer made no progress. I tried another location but still no progress. I was beginning to think that I'd hit metal reinforcement but there was no sign of this. I don't like to be beaten so I ordered this Bosch drill which arrived in a day or so complete with the SDS bit that I also ordered. I read the instructions (thousands of pages in a million languages and about 6 in English - but hey!) What you do is lubricate the drill shank and push it in by hand until it clicks.You can then pull it out and in a little way (a bit) but not all the way out. This is the way it is supposed to be. I invited my lovely, but critical, wife to witness my new drilling skills. It laughed at the concrete as it cut through it as if it were polystyrene and I nearly fell off the ladder. Quietly and with no drama the remaining 3 holes were drilled in a similar fashion. My wife also laughed and wanted to know why I could not have done this in the first place. I'm still waiting for her to hang the gate! If you drill concrete or brick or similar hard stuff I would say that this drill would be a good bet - early days though.
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18.7.2018

I have been using this on a building site every day for about a year now installing electrics and plumbing, it hasn't been abused but does get a huge amount of work and it is still going strong! It is light and tough and professional in that if you hit a rebar and the drill bit jams, providing you are holding it correctly, the clutch cuts in and you don't break your wrist. I also have the 110v version that I have owned for 25 years, it's a bit of a Triggers Broom but its still just about going! Bosch have hit the correct balance between weight, power, robustness and reliability with this model. It will drill 22mm holes through 30cm of concrete all day (with a 20 minute cool down gap)and I would say I am operating it at its realistic limit. it complains, gets hot and is clearly not happy with 3" core cutters and concrete and is clearly being abused, for that I have the Bosch SDS Max version.
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20.5.2017

What a fantastic drill, I have used SDS drills for a long time now, if you have never used one before then you are missing out, the drill bits last forever, I have only ever burnt two out and broken one in about 10 years.As for drilling through brick or concrete, then this will be like putting a knife through butter compared to struggling on with a normal masonary drill.I can guarantee that you will not be disappointed.Money well spent in time saving alone.

15.5.2019

Bought this as my old hammer drill broke down and this one was selling for an excellent price. It's drilled through some 4 x 4 inch reinforced concrete posts at home with minimal effort. Only one minor complaint (which is my fault NOT the product's) is that you can only use sds-fit drill bits not "normal" hss/ twist type bits; but that's down to me not checking....and fortunately I do have another (very good) bosch drill which does take them.

16.5.2017

I have engineering brick in the house and I done in my dewalt coreless drill and millions of drill bits! So I decided to invest in a sds drill for the big jobs and for Bosch sds at £60 can't complain and it's a cracking drill my walls are like butter to me and my sds! Great but still got a cordless this is only for big jobs, if you unless what a sds drill is Google the difference in drill don't buy this to put up pictures on the wall.

13.7.2018

Excellent SDS drill and great value for money. Does the job more than efficiently and no worrying about running out of batteries as per cordless designs. I bought it for (occasional) DIY use and it feels like a solid well built unit.I was considering other more expensive brands (Dewalt / Makita) but opted for Bosch as it was so mucg cheaper. Definite recommend.

31.5.2020

Got this drill into concrete gravel boards as my “good DIY level” drill was struggling. This drill does what it promises and does a professional job on tough surfaces. Highly recommended for the DIYer who would rather spend £100ish on a new tool than a builders day rate.

2.9.2017

As usual fast delivery with amazon prime :)This Bosch sds drill dose the job with very little effort, I have only used this particular drill once but bought it as a replacement for the same drill I had stolenI would 100% recommend this to both trade and diy

26.9.2018

Powerful, and not too heavy. Does the job, and chews through bricks in a few seconds. I've not found a way of turning the front hand-grip to a better position, it seems to be set upright.No instructions of any sort in the box on how to open the chuck, etc.

23.4.2016

Absolutely love this drill. Goes through walls like butter! Very powerful and a smooth drive which makes it easy to make an accurate drill.Would reccomend a cordless on the side of this for smaller jobs but apart from that a fantastic price of kit.

11.1.2019

Really easy to use, much lighter and more compact than other SDS drills I have used. At £89 it is very affordable for DIY around the house, if like me you live in a house made of concrete and a standard hammer drill won't do the job.

21.4.2016

Excellent drill. Generous and substantial mains cord. This drill is idea for masonry and use by DIYers where cordless are neither necessary nor cost efficient. Important to use high quality SDS Bits.

22.4.2016

Does what I want it to. There are more powerful drills out there. But this is fine & from a good company. Until I bought this I was using my formans it never let me down. That's why I got my own.

27.9.2017

Made our old drill feel archaic! Very powerful easy to handle and makes light work of any job. Best purchase for a long time.

1.8.2014

An excellent piece of kit! Fabulous service, arrived next day and drills through millstone grit with ease!

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